Career Navigator

Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment. You help people find a job. Other benefits of working at Goodwill?

Competitive Pay

Medical Benefits Including Dental and Vision

403(b) Retirement Plan

Competitive Paid Time Off

Advancement Opportunities

Mileage Reimbursement

Join us at Goodwill!  

At Goodwill Industries of Tenneva, we believe work changes lives. As a Career Navigator, you will play a vital role in helping individuals identify career pathways, build essential skills, and overcome barriers to meaningful employment.

This position is ideal for someone who is passionate about people, skilled in coaching and case management, and motivated by measurable impact. From intake through employment, you will serve as a consistent advocate, coach, and connector, helping participants move from goals to sustainable careers.

What You’ll Do

Participant Intake & Career Planning

Conduct participant intake and ensure accurate, compliant documentation

Administer and interpret career and skill assessments

Develop individualized career and financial plans with SMART goals

Maintain complete and timely documentation in required systems

Case Management & Ongoing Support

Manage an active caseload in collaboration with leadership

Conduct regular check-ins to monitor progress and address barriers

Coordinate internal and external referrals to support participant success

Serve as a consistent point of contact from career planning through employment placement

Training & Skill Development

Deliver one-on-one and group instruction in digital literacy, workplace readiness, soft skills, and life skills

Support engagement in online learning platforms

Provide job search assistance, including resume development and interview preparation

Adapt training delivery to meet diverse learning styles and needs

Collaboration & Program Coordination

Partner with internal teams and external organizations to ensure seamless service delivery

Track attendance, engagement, progress, and employment outcomes

Ensure compliance with service delivery protocols and grant requirements

What We’re Looking For

Education & Experience

Bachelor’s degree in Human Services, Social Work, Education, Counseling, Workforce Development, or related field strongly preferred

Equivalent combination of education and relevant experience in case management, workforce development, career coaching, or human services will be considered

Experience working with individuals facing barriers to employment strongly preferred

Key Skills & Competencies

Knowledge of workforce development principles and career pathways

Ability to conduct assessments and build participant-owned SMART plans

Strong case management and documentation skills

Ability to build trust and rapport with individuals from diverse backgrounds

Strong verbal and written communication skills

Ability to manage multiple priorities while maintaining compliance and data integrity

Proficiency in Microsoft Office and ability to learn required systems

Work Environment

This position operates primarily in an office and classroom or training environment, with regular interaction with participants, staff, and community partners. Occasional local travel may be required for employer visits, outreach events, or meetings.

If you are passionate about helping others build meaningful careers and want to make a measurable difference in your community, we encourage you to apply.

Apply today and be part of something bigger than just a job.

Goodwill Industries of Tenneva is an Equal Opportunity Employer