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Captain Server - Cabana

AccorHotel

Whistler, BC, Canada permanent

Posted: February 12, 2026

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Quick Summary

As a Cabana Captain, you will be responsible for providing exceptional customer service and ensuring seamless execution of daily operations, including food and beverage service, to ensure a memorable experience for our guests.

Job Description

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Cabana Captain

As a Food & Beverage Captain at the Cabana, you play a key leadership role on the floor, supporting daily operations, guiding the service team, and ensuring each guest enjoys an exceptional resort experience.

This is a full-time, permanent position, beginning March 2026.

Starting rate of pay: $19.75 per hour

We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $26.20

Job Duties Include:

• Lead by example to ensure high service standards, teamwork, and morale
• Confidently engage with guests, resolving concerns promptly and professionally
• Provide on-the-floor training and mentorship to new and existing colleagues and team members
• Motivate the team to meet or exceed service and sales goals
• Maintain in-depth knowledge of food and beverage offerings, including preparation methods and ingredients
• Guide guests through the menu with confidence
• Support the F&B management team in daily operations and special initiatives

• Previous customer related supervisory experience preferred
• Food Safe Certification is required
• Serving It Right Qualification Required

Job Perks & Benefits:

• Subsidized staff accommodation provided
• Complimentary meal in our staff cafeteria per shift
• Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
• Hotel leisure benefits including Golf/Ski passes

Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.Whister-Jobs.ca to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

#CWMRSummer26

#CWRSummer

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