Capability Business Operations Partner

Who is HelloKindred?

HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.

Our vision is to make work accessible and people’s lives better. We do this by disrupting traditional employment barriers – connecting ambitious talent to flexible opportunities with trusted brands.

Anticipated Contract End Date/Length: September 29, 2026

Work Set Up: Hybrid

Our client in the Information Technology and Services industry is looking for a Capability Business Operations Partner to support the delivery of the Practice’s 6–12 month capability plan, working closely with internal stakeholders to strengthen professional development, training, and strategic capability initiatives. This role focuses on enabling effective onboarding, supporting career growth, and aligning capability development with business demand. The position also contributes to financial planning, data-driven capability insights, and community engagement initiatives that enhance development opportunities across the Practice.

What you will do:

 

• Deliver the Practice’s 6–12 month capability plan in collaboration with workforce planning, learning and development, and Practice leadership.
• Coordinate training, certification, and conference plans to achieve defined learning outcomes and KPI targets.
• Drive capability transformation initiatives, including academy and leadership development programs.
• Build and maintain relationships with external professional partners to support professional development initiatives.
• Define and support capability strategies that enable effective onboarding and accelerate productivity for new joiners.
• Partner with early talent teams to support career development and strengthen employee engagement and experience.
• Design and support onboarding approaches to ensure successful integration into the Practice.
• Support budgeting, forecasting, and financial oversight of capability-related investments.
• Analyze capability data and skills reports to monitor data quality, identify skills gaps, and inform development plans.
• Provide capability and performance insights to support reporting and broader performance management activities.
• Collaborate with staffing teams to align bench talent with business demand and support development-based deployment decisions.
• Lead communications to the Practice community to increase engagement with development platforms and learning opportunities.
• Support community-led initiatives that expand capability and capacity within the Practice.

• Experience supporting capability development, workforce planning, or learning and development initiatives within a professional services or technology environment.
• Strong ability to collaborate with cross-functional stakeholders and contribute to capability strategy execution.
• Experience coordinating training programs, certifications, or professional development initiatives.
• Ability to analyze capability or performance data to identify skills gaps and support strategic planning.
• Familiarity with onboarding frameworks and talent development practices.
• Strong organizational and communication skills with the ability to support community engagement initiatives.
• Experience supporting budgeting, forecasting, or financial tracking related to development programs is preferred.

All your information will be kept confidential according to EEO guidelines.

Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship.

HelloKindred is committed to fair, transparent, and inclusive hiring practices. We assess candidates based on skills, experience, and role-related requirements.

We appreciate your interest in this opportunity. While we review every application carefully, only candidates selected for an interview will be contacted.

HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.