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Candidate Experience Coordinator (Contractor)

Classpass

Mexico Remote permanent

Posted: February 26, 2026

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Quick Summary

We're looking for a Candidate Experience Coordinator to join our team in Mexico, helping to build our platform's user experience and ensure seamless interactions between users and our services.

Job Description

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.

About the role:

As a Candidate Experience Coordinator, you will play a critical role in supporting our full cycle recruiting team to ensure a smooth and efficient hiring process for both technical and non-technical roles. Working closely with recruiters, you will handle key operational and logistical tasks, ensuring a positive and organized experience for candidates from application to offer. This is a full-time remote position based in Mexico or Brazil with a 6 month contract.

What you’ll do:

• Partner closely with recruiters and hiring managers to provide logistical support including: posting jobs, scheduling interviews, interviewer debriefs, and candidate follow-ups.

• Utilize Goodtime, our AI scheduling platform, to accelerate our hiring timelines, gather candidate feedback, and provide an excellent candidate experience.

• Attend intake meetings with recruiters and hiring managers to align on hiring needs and role requirements

• Prepare and extend written offer letters, ensuring that all details are accurate

• Champion the virtual interview process by hosting candidates and providing an exceptional experience that embodies the Mindbody core values

Who you are:

• 1-2 years of experience in a recruiting coordinator, HR support, or similar role.

• Strong attention to detail, with the ability to manage multiple tasks and meet deadlines.

• Excellent organizational and communication skills, both written and verbal. English fluency required

• Proficiency in modern talent acquisition tools such as Greenhouse, Codility, and GoodTime

• Experience with Sterling and following the background check process for clearing new hires

• Capable of prioritizing work assignments, working independently and collaboratively in a team environment

• Ability to build rapport with candidates and internal business partners

• Proficiency with Microsoft Office Suite: Word, Excel, PowerPoint

• Strong ability to problem-solve while maintaining a positive candidate experience

• Demonstrates a customer centric mindset

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).

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