Campaign Operations Associate

About the role:

Forter is looking for a highly organized and detail-oriented Campaign Operations Associate to join our growing Demand Generation team. Reporting to the Campaign Operations Manager, you’ll play a key role in helping to plan, build, and execute digital campaigns that drive new business and customer expansion.

This is an exciting opportunity for someone eager to deepen their expertise in B2B marketing operations and campaign execution. You’ll collaborate closely with regional Demand Generation Managers, as well as teams across Creative, Product Marketing, Partner Marketing, and Operations, to ensure every campaign runs smoothly from concept to reporting.

The ideal candidate is curious, analytical, and committed to learning and developing their skills — someone who thrives in a fast-paced environment, loves technology, and is eager to experiment with AI and automation to make campaigns smarter and more efficient.

What you’ll be doing:

• Support the setup and execution of multi-channel demand generation and account-based marketing campaigns across email, digital, content, virtual events, and paid media.

• Collaborate with regional Demand Gen Managers to ensure campaigns are properly targeted, launched on time, and optimized for performance.

• Build campaign assets and workflows in systems like HubSpot, HighSpot, Tofu HQ, and Salesforce — ensuring accurate data flow, segmentation, and tracking.

• Maintain campaign documentation and processes, ensuring consistency and visibility across teams.

• Assist in campaign reporting and analysis, helping to identify insights, trends, and areas for improvement.

• Coordinate with teams including Creative, Product Marketing, Events, Content, and Partner Marketing to gather assets, messaging, and approvals.

• Use AI and automation tools (e.g. ChatGPT, Glean, Gemini, Tofu HQ) to enhance efficiency in campaign operations.

• Contribute ideas for improving operational workflows and campaign impact as part of a collaborative, data-driven team.

What you’ll need:

• 2+ years of experience in marketing operations, campaign management, or demand generation, preferably in a B2B SaaS environment.

• Familiarity with Salesforce, HubSpot, LinkedIn Ads, Google Ads, and Google Analytics (experience with Qlik, Glean, or Tofu HQ a plus)

• An ability to to stay organized, manage competing priorities, and meet deadlines

• Can gather and synthesize large data sets to drive and optimize marketing activities"

• Curiosity and willingness to learn new tools and processes, especially around automation and AI-assisted workflows.

• Clear and effective communication. An ability to work with colleagues across multiple levels, departments, and even cultures.

• A passion for efficiency, process improvement, and operational excellence.

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

• Great Place to Work Certification (2021, 2022, 2023)

• Fortune’s Best Workplaces in NYC (2022, 2023 and 2024)

• Forbes Cloud 100 (2021, 2022, 2023 and 2024)

• #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)

• Anti-Fraud Solution of the Year at the Payments Awards (2024)

• SAP Pinnacle Awards “New Partner Application Award” (2023)

• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Life as a Forterian:

We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

Benefits:

• Competitive salary

• Restricted Stock Units (RSUs)

• Matching 401K Plan

• Comprehensive and generous health insurance, including vision and dental coverage

• Home office allowance

• Generous PTO policy

• Half day Fridays

Hybrid work:

At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive.

*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.

Salary Range: $74,0000 - $88,000 annually + bonus + equity + benefits
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.

Forter's Applicant Privacy Policy