Campaign Manager

RAPP Chicago is looking for a Campaign Manager to join our award-winning Technology team.

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.



We foster an inclusive workplace that emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.


Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.


Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets

YOUR ROLE:

As a Campaign Manager, you will provide essential support to the campaign team by executing data entry tasks, assisting in the ownership of digital marketing campaigns, and supporting the development and deployment of HTML/CSS-based email campaigns. You will work collaboratively across teams to help deliver personalized, high-quality marketing experiences.

YOUR RESPONSIBILITIES:

• Own the campaign implementation, management and monitoring on campaign management platforms such as Salesforce Marketing Cloud, Adobe Experience Platform, Pega, or Braze

• Own and maintain campaign-specific tracking documents to support accurate campaign tracking and reporting requirements.

• Support the creation, editing, and troubleshooting of HTML/CSS email templates for campaign deployment.

• Collaborate with internal teams to gather requirements and ensure proper execution of campaign elements.

• Help monitor campaign performance, track deliverables, and escalate issues as needed.

• Participate in quality assurance checks for campaign assets and deployments.

• Communicate campaign updates, results, and statuses to relevant stakeholders.

• Monitor deployments & deliverability, troubleshoot and resolve issues in a timely manner

• Maintain documentation and follow best practices for campaign management and email development.

• Create segments using SQL and design complex multi-channel journeys that include dynamic content and trigger-based deployment

• Confirm technical feasibility of desired new marketing programs/features

• Work with the Marketing Sciences team to setup and track campaigns

SKILLS AND EXPERIENCE:

• Bachelor’s degree in Marketing, Communications, Business, or related field (or relevant work experience)

• Minimum of 2 years’ experience in a campaign management or marketing operations role.

• Proficient with campaign management platforms such as Salesforce Marketing Cloud, Adobe Journey Optimizer, Pega, or Braze.

• Working knowledge of HTML and CSS (including HTML5 and CSS3), responsive design, and coding best practices.

• Knowledge of SQL and email marketing best practices; understanding of conditional formatting and dynamic content requirements is a plus.

• Acute analytical mindset with strong reporting skills, attention to detail, and accuracy.

• Excellent communication skills and experience collaborating with cross-functional teams within and between organizations.

• Proven track record of taking ownership and driving results.

• Strong project management and customer relationship skills.

• Experience with Pega CDH is a plus.

EDUCATION AND OTHER REQUIREMENTS:

• Bachelor’s degree

Desirable (but not required):

• T3 Security Clearance

• Pega Decisioning Consultant (PCDC) certification, required (v8 and above preferred)

Our hybrid work model:

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $71,000 - $86,400. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.