Call Centre Executive Required Urgently ( Inbound Tech Support)

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: December 21, 2016

Quick Summary

This Call Centre Executive role requires expertise in inbound tech support, with the ability to handle customer inquiries and resolve issues in a timely and professional manner. The ideal candidate should be proficient in handling complex technical issues and possess excellent communication skills to effectively interact with customers and internal teams. A strong understanding of IT infrastructure and technical support best practices is also essential.

Required Skills

Job Description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

We are hiring immediately for Inbound Technical Support Process For US Shift.

Join US with Huge Hike +Incentive

Job Role: Attaining Inbound calls from customers regarding printers,routers,e mails etc.. Analyzing the issues correctly and selling the relevant plans and software..

Candidates profile;

Must have dialled in Outbound Tech process for more than 6 months.

Must be able to close calls and take payments from the customers.

Must be confident in pitching about the service plans to the customers.

Must be very fluent in English.

Must be Comfortable for Night shift.

Benefits and facilities:

Fixed Salary on 1st of every month In Salary Account+Huge Incentives.

24 leaves in a year+comp offs+b'day leaves
Daily/Monthly Incentives

Spot Incentives

No Extension of Shift Timings

Medical benefits

Salary: Not a bar for a right candidate.

Working Days:6 days

Contact: HR(Priyanka) at 9804149788 for any further queries

HS / GRADUATE

All your information will be kept confidential according to EEO guidelines.

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