CALL CENTRE AGENT

LextorahLDS

Lagos, , Nigeria permanent

Posted: March 3, 2013

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Quick Summary

Work as a Call Centre Agent in Lagos, Nigeria, providing customer service support and ensuring timely information accuracy.

Required Skills

Customer Service Communication Computer Literacy Problem Solving

Job Description

Workforce Management Centre is a leader in Human Resource and Business Process Outsourcing, providing customized Services to our clients in the areas of TaIent Sourcing, Talent Assessment, Learning & Performance and Organizational strategy design and execution. Our expertise is in assisting organizations enhance efficiency, optimize service levels and strengthen their competitive positions.

Primary Responsibility: Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of information in a timely manner; initiates and/or implements corrective action as needed in order to ensure that excellent standard of service and a high level of customer satisfaction is maintained

Minimum of OND in any discipline

Excellent spoken English with impressive interpersonal skills

Must be Computer literate

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