Call Center Agent

AlphabeInsightInc

Houston, TX, United States permanent

Posted: April 30, 2026

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Quick Summary

Join our team as a Call Center Agent for a leading entertainment company. Be part of a professional environment that values customer support and service excellence.

Required Skills

Customer Service Communication Skills Active Listening Problem Solving CRM Systems Verbal Communication Reliability Detail-Oriented Goal-Oriented Computer Skills

Job Description

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Introduction

Be part of a communication-driven environment where customer interaction and service excellence are key. This role is ideal for individuals looking to build professional experience in customer support.

Responsibilities

• Handle inbound and outbound calls in a professional manner.
• Assist customers with inquiries, requests, and issue resolution.
• Follow scripts and company procedures.
• Document customer interactions accurately.
• Meet daily performance and quality targets.
• Work collaboratively with team members to improve service delivery.

• Strong verbal communication and active listening skills.
• Comfortable working in a high-volume call environment.
• Reliable, punctual, and detail-oriented.
• Goal-oriented with the ability to meet targets.
• Basic computer skills (data entry, CRM systems).
• Entry-level applicants encouraged; training provided.

• Competitive salary
• Growth opportunities within the company
• Professional development and skill-building environment
• Supportive and collaborative team culture
• Stable, full-time employment

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