Cafe Host

At Ferrara, Ferrero, Fox’s Burton’s, and The Fine Biscuits Company, we’re loved by people of all generations for the joy we bring—and that joy is crafted by our people. Join us and explore a whole world to discover, where your passion will find its place.

Today, Ferrara is the #1 sugar confectioner in the U.S, with global sales in more than 40 countries. Ferrara boasts a passionate team of over 9,000 employees around the world who deliver and create hundreds of iconic and beloved products.

In the U.S., more than 67 million households annually enjoy our popular brands like NERDS®, Brach’s®, Jelly Belly®, SweeTARTS®, Laffy Taffy®, and Trolli®.  In Brazil, Dori has become a household name with snacking products that include brands such as Dori, Gomets, Pettiz, and Yogurte 100. And, in France, Carambar & Co have earned generations of loyal customers through the timeless appeal of iconic candy and chocolate brands such as Carambar, Lutti, Krema, Poulain, Vichy and Terry’s. A privately held company, Ferrara Group is headquartered in Chicago. Ferrara boasts a network of over 30 locations in North America, South America, Europe and Asia Pacific that includes manufacturing, distribution, sales, and R&D facilities.

Learn more at www.ferrara.com or www.linkedin.com/company/ferrara-.

Work Location & Schedule: Fairfield

Position requires ability to work overtime. As a result, it may require working varying start times, end times, and weekends dependent on business needs. 

Want to Make an Impact?

Welcomes guests to the visitor center to ensure a memorable experience, process retail transactions and support food preparation and cooking.

Ways You Will Make a Difference

Performs various duties in the Cafe, including cashiering, stocking and cooking.

Performs various duties of Retail Host/Hostess as needed.

Receives customer orders, relays orders to cooks, and delivers items to customers over counter.

Operates cash register, computes bill, itemizes lists, and displays cost of customer purchase and tax on monitor screen.

Makes change, cashes checks, and issues receipts to customers.

Reads and records totals shown on cash register tape and verifies against cash on hand.

Quotes price and describes features of items for which money is received.

Stocks shelves, marks price on items, and keeps area neat and clean.

Receives, opens, and unpacks cartons or crates of merchandise, checking invoice against items received.

Reads food order slip or receives verbal instructions as to food required by customer.

Prepares and cooks food according to instructions.

Cleans work area and food preparation equipment.

Stocks food and cooking equipment, ensuring adequate supplies.

Maintains courteous and professional demeanor when dealing with customers and ensures customers receive high quality service.

Inherent in each position is a general duty to maintain each respective work area in a safe and sanitary condition.  Regular, predictable, full-time attendance is required as an essential function of this position.  The employee may be required to perform other such duties within the scope of their employment as may be assigned.  The employee must also possess the ability to take direction, follow instructions, work with others, follow work rules and schedules, and focus on details.

 Skills That Will Make You Successful

LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent.

REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Experiences That Will Support Your Success

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to walk.  The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.  The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

What We Offer

At Ferrara, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO).  Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits at https://flimp.live/Ferrara-Candy-2025-OE-QR

EQUAL OPPORTUNITY

We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.