C&I Systems Administrator

Navitas is a leading global education provider that has helped generations of learners transform their lives through education. Working in our Careers & Industry (C&I) Division  you’ll be part of a team supporting Navitas’ portfolio of colleges, campuses, and offices. Employing 5,000 staff, we create life-changing opportunities for students to learn by delivering an extensive range of educational services to over 60,000 aspirational students across our global network each year.

So working in our C&I Division means you’ll become part of a dedicated community that extends beyond the classroom, encompassing a wide range of professions.

Our global footprint offers you the chance to connect with people from around the world.

We'd like to hear from you! 

1. Systems Administration

Administer C&I platforms not covered by Corporate IT. Primary platforms include (but are not limited to) the following.

Identity, Collaboration & Core Platforms

• Google Workspace (Staff & Student tenants): End-to-end administration including user lifecycle management, delegated administration models, organisational unit (OU) design, security controls, storage governance, and data retention.
• Google Workspace Security & Investigation: Use of Security and Investigation tools to support audit, incident investigation, access review, and policy enforcement, without assuming central SOC ownership.
• Google Vault: Administration of retention policies, legal holds, and eDiscovery activities in line with regulatory and institutional requirements.
• Google Cloud Platform (GCP): Governance of admin related GCP projects, service accounts, and permissions associated with Workspace administration and automation.
• Google Admin Console & Google Admin Manager (GAM): Use of administrative consoles and CLI tools for bulk operations and ongoing operational hygiene.
• Slack Enterprise Grid (SAE): Enterprise level administration and workspace governance.
• Zoom or Meet: Local SAE administration where applicable.

Device & Endpoint Management

• Apple School Manager and Jamf (macOS)
• Microsoft Intune (Endpoint Manager) and System Centre Configuration Manager (SCCM)
• Sassafras licence server (KeyServer) and usage analytics
• Operational awareness of endpoint provisioning and configuration flows, including identification of automation failures and escalation to the appropriate teams for remediation

Academic & Business Application Administration

Operational systems administration for academic and business platforms, in partnership with functional and learning teams.

• Business specific administration of Navigate student management system (SAE teacher accounts management)
• Moodle / Campus Online (shared administrative responsibilities)
• Simple Syllabus (shared administrative responsibilities)
• WebCheckout (equipment loan management system; shared administration)
• WordPress & WP Engine (student and staff homepages)
• Shared YouTube channels and Padlet

Security & Access

• 1Password (C&I specific password vaults, including SAE)
• Campus file servers (including Ethics Committee data)
• Cortex Control Panel and related endpoint and security management tooling

2. Asset & Data Integrity

• Ensure accuracy and consistency of asset records across device management platforms, SaaS systems, and the central Finance Asset Register
• Reconcile physical devices against system records to support audit, compliance, and reporting obligations
• Support end-to-end asset lifecycle activities including onboarding, transfers, decommissioning, and e-waste processing (e.g. Zolo)
• Investigate and resolve data discrepancies between IT systems and financial records

3. Software Licensing & Vendor Management

• Own procurement, renewal, and administration of C&I specific software, including SAE specific software
• Manage complex academic licensing models (shared device, named user, licence servers)
• Maintain accurate licence records, renewal calendars, and cost visibility
• Engage vendors directly for support, escalation, and compliance

This includes (but is not limited to): Adobe, Autodesk, Avid, Ableton, Jamf, Native Instruments, Maxon, ToonBoom, Unity, Unreal, Houdini, iLok-based platforms, and other discipline specific tools.

4. Risk Reduction & Documentation

• Identify undocumented systems, configurations, and operational processes
• Produce and maintain clear, durable technical documentation
• Reduce single person knowledge dependencies within the systems administration domain
• Support audit, security, and compliance activities
• Contribute to disaster recovery and business continuity planning for C&I specific platforms

5. Cross‑Division Support (C&I)

• Provide systems administration support to C&I business and functional units where corporate coverage does not exist (e.g. Sonia by Lumivero)
• Act as the operational liaison with Corporate Server and Security teams where SAE systems intersect, including coordination around SAE AWS environments hosted within the Navitas master account
• Work with Corporate IT, Digital Enablement, ITSM, Automation, Integration, and Support teams to ensure clean hand‑offs and escalation paths
• Support transition activities during system changes, restructures, or platform migrations

6. Collaboration & Ways of Working

• Work closely with IT Support Team Leads and on campus IT staff
• Partner with the Systems Integration & Automation Specialist on identity, automation outcomes, and workflow improvements
• Engage Corporate IT where required, without creating dependency gaps
• Support training and uplift of internal capability where appropriate

Essential:

• 5+ years’ experience in a hands-on Systems Administrator or Senior IT Operations role
• Strong experience administering Google Workspace and SaaS platforms at scale
• Proven experience with JAMF and endpoint management
• Experience supporting complex, non‑standard environments (education, lab, or creative technology environments preferred)
• Solid understanding of identity, access control, and security fundamentals
• Strong documentation discipline and operational rigour
• Able to bring structure and clarity to evolving environments, including documenting and stabilising complex system landscapes

Desirable:

• Experience in higher education or creative/technical teaching environments
• Exposure to Slack Enterprise Grid (multi-workspace enterprise Slack) administration
• Familiarity with GCP or AWS from a governance and operational perspective
• Experience managing academic or shared device software licensing
• Experience supporting systems outside a centralised corporate IT model.

What we can offer 

• We offer careers across our global operations
• We recognise and reward.
• We understand the importance of showing appreciation.
• We care for you. We offer a range of employee benefits, support to help you be your best, and flexibility, to help us all thrive.
• Navitas is where work has meaning. Our impact is far-reaching – we create lasting legacies for students and communities.
• Access to LinkedIn Learning for your development
• 2 days a year volunteer leave for causes you are passionate about

Diversity Equity and Inclusion 

• At Navitas we promote and embrace an inclusive and diverse workforce. We believe equality, flexibility, and diversity deliver a rich collaborative environment. We strive to ensure that all our staff – no matter where they are from or who they are – feel safe, supported, and given opportunities to thrive.
• We encourage applications from candidates with disabilities, of all ages and genders, First Nations and Indigenous peoples, and people of diverse community groups. 

How to Apply

Applicants are assessed upon receipt, so you are encouraged to apply now. Please submit your CV along with a relevant cover letter demonstrating how you meet the qualifications and why you are the best fit for this role. Please note: Only candidates who submit a CV and Cover Letter addressing the selection criteria and suitability for this role will be considered for this role. 

To view other opportunities, visit navitas.com/careers.

All applicants must have full working rights in Australia to be considered. Successful candidates, depending on their role, may be required to provide a Working with Children Check and undergo a Police Check.