Busser

Company Overview

Fixins Soul Kitchen seeks to redefine the American soul food experience. We are full-service restaurants that uniquely combine traditional soul food with outstanding service and hip, energetic dining environments. Founded by former NBA All Star Kevin Johnson and his wife, Michelle, Fixins’ menu is rooted in the Southern recipes passed down through generations from Kevin’s family and friends. Established in 2019 with the flagship store in the Oak Park neighborhood of Sacramento, CA, Fixins is rapidly expanding. With additional current locations in Los Angeles (at the Staples Center), Tulsa (Black Wall Street), Detroit (Harmonie Park) and 6 new stores planned to open in the in next 2 years, we are seeking team members at all levels to join us in our goal of becoming the largest Black owned restaurant group in the nation.

Position Summary

We are looking for a dedicated and detail-oriented Busser to support our front-of-house team and help ensure an exceptional dining experience for every guest. In this role, you will be responsible for maintaining clean and organized tables, replenishing tabletop items, and assisting guests and team members with professionalism and efficiency. You will work closely with servers and other staff to ensure smooth service, proactively respond to guest needs, and uphold the highest standards of cleanliness and hospitality. This position is ideal for someone who thrives in a fast-paced environment, values teamwork, and takes pride in creating a welcoming and spotless dining area.

Key Responsibilities:
• Clear tables with meticulous attention to detail and speed.

• Replenish condiments, and other tabletop items promptly and proactively.

• Clean and sanitize tables and chairs between courses, maintaining a spotless dining area.

• Help ensure a smooth and efficient flow of service.

• Attend to guest requests with professionalism and courtesy, addressing any concerns promptly and discreetly.

• Anticipate guest needs and proactively provide assistance, exceeding expectations whenever possible.

• Collaborate effectively with servers, fellow bussers, and other staff to create a cohesive and supportive team environment.

• Communicate clearly and concisely with team members to ensure seamless service and a positive guest experience.

• Maintain a professional appearance and demeanor at all times.

• Adhere to all food safety and hygiene regulations, ensuring a clean and sanitary environment.

• Assist with setting up and closing the dining area as needed.

Qualifications:
• Minimum of 3 months of experience in an upscale restaurant setting preferred.

• Exceptional attention to detail and a commitment to delivering impeccable service.

• Strong communication and interpersonal skills, with the ability to interact professionally with guests and staff.

• Ability to work effectively in a fast-paced environment and remain calm under pressure.

• Flexible availability, including evenings and weekends.

• Positive attitude and a willingness to learn and grow.

• Availability to work evenings, weekends, and holidays as needed

• Must have or be willing to obtain Food Handler’s Card and Responsible Beverage Service (RBS) Certification if required by law (Certifications differ per state)

Work Environment & Physical Requirements :
• Must be physically fit to carry heavy trays and stand for long periods

• Ability to lift and carry up to 25 lbs

• Frequent standing, walking, bending, and reaching

• Exposure to hot surfaces, kitchen equipment, and potential allergens

Fixins Soul Kitchen is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate based on race, color, religion, national origin, ancestry, sex, gender identity or expression, sexual orientation, pregnancy, marital status, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws.