Business Technology Manager - OpenRoad Group

DRIVING POSSIBILITIES 

Position:
Business Technology Manager 

Status:  Full-Time

Dealership:
Head Office - Richmond 
Department: Information Technology

We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 41 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada’s Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today! 

A Career at OpenRoad Means You’ll Enjoy:

Opportunity to work with a variety of OEM BRANDS: Acura, Audi, BMW, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen

Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching

Internal and External, Training & Development opportunities for skill development and growth

Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment

Comprehensive Extended Health and Dental plan; tailored toward Associate wellness

Recognition and Engagement Events!

We are seeking a highly analytical and technically strong Business Technology Manager to lead the design and delivery of technology-driven solutions that enable business strategy and operational excellence. This role serves as a critical bridge between business leadership and technical teams, translating strategic priorities into scalable products, platforms, and intelligent systems. The ideal candidate brings a strong blend of product thinking, technical depth, and people leadership, with the ability to guide teams across software development, data, and AI initiatives while ensuring solutions deliver measurable business impact.

ROLE & RESPONSIBILITIES:

Own and drive the end-to-end lifecycle of internal and customer-facing technology products, from discovery and roadmap definition through delivery, adoption, and continuous improvement.

Act as the bridge between business leadership and technical teams, translating business objectives into scalable, secure, and high-impact technology solutions.

Lead product management practices, including requirements definition, prioritization, user stories, backlog management, and success metrics.

Identify, evaluate, and implement AI-driven solutions that improve efficiency, decision-making, customer experience, and operational scalability.

Champion software design and development efforts, ensuring solutions follow best practices in architecture, security, performance, and maintainability.

Collaborate with internal data, AI, engineering teams and cross functional departments to enable data-driven products, analytics, automation, and intelligent workflows.

Manage and mentor technical and cross-functional team members, fostering a culture of accountability, innovation, and continuous learning.

Partner with IT, security, and compliance teams to ensure technology governance, data protection, and responsible AI usage.

Evaluate third-party platforms and vendors, lead build-vs-buy decisions, and manage integrations with internal systems.

Manage day-to-day integration requests, vendor support queries, ad-hoc leadership queries/requests, development and data requests.

Drive continuous improvement by monitoring product performance, technical health, and user feedback, and turning insights into actionable enhancements.

 KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Bachelor’s degree in Computer Science, Engineering, or a related technical discipline (Master’s degree is an asset).

5-6 years of experience in information technology with direct working experience leading complex, global technology initiatives.

3+ years of experience of leading and developing cloud-based engineering delivery teams.

Strong experience in product management, including roadmap ownership, stakeholder alignment, and delivering measurable business outcomes.

Solid technical foundation in software development, including experience with modern programming languages, APIs, databases, and cloud platforms.

Practical experience with AI and machine learning concepts, including applying AI tools, automation, analytics, or LLM-based solutions in real-world business scenarios.

Proven ability to lead and manage technical teams, balancing delivery, quality, and team development.

Strong understanding of system architecture, data platforms, integrations, and security best practices.

Excellent analytical and problem-solving skills, with the ability to assess trade-offs and make informed, data-driven decisions.

Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application. 

https://orag.bamboohr.com/careers/4692 

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

JOIN US AND GROW WITH US!