Business Systems Manager

Integration meets Innovation

At Celigo, we believe integration should empower — not exhaust — innovation. As a modern Integration and Automation Platform (iPaaS), we’re on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world.

As a Manager, Business Systems - DevOps you will play a pivotal role in reimagining and scaling our Salesforce ecosystem and other go-to-market and business-critical platforms. Combining strategic oversight with deep technical understanding, you will ensure that our systems are optimized to meet evolving business needs. You will collaborate closely with business units, admins, developers, and stakeholders to define and execute a roadmap that drives innovation and operational efficiency. You will manage and coach on-shore and off-shore team members in a dynamic environment and help to foster a positive team culture and help enable and encourage continuous improvement within the team.

What would you do if hired?

Strategic Ownership

• Provide technical leadership and mentorship for Salesforce Developers and Administrators.

• Drive the long-term technical vision for Salesforce solutions, ensuring scalability, reliability, and security.

• Own the end-to-end lifecycle of the Salesforce development process, from design through deployment and ongoing optimization.

• Align Salesforce development with broader business goals, ensuring cross-functional integration with business systems, sales, marketing and CX operations.

Systems Analysis & Design

• Translate complex business requirements into well-architected technical solutions on the Salesforce platform.

• Design and maintain custom Salesforce applications using Apex Classes, Triggers, Lightning Web Components, Visualforce Pages, and Aura Components.

• Architect and implement SOAP and REST-based integrations in a sophisticated enterprise environment, ensuring seamless interoperability across systems.

• Leverage experience in .NET, Java, and SQL to support and enhance non-Salesforce applications and hybrid environments.

• Develop and maintain comprehensive technical and design documentation.

Salesforce Administration, Configuration, & Development

• Build, configure, and maintain Salesforce environments with a strong focus on declarative automation (flows, validation rules, process automation).

• Provide ongoing support for existing custom Apex code and third-party app integrations.

• Ensure best practices in configuration, security settings, and system maintenance.

• Stay current with Salesforce platform updates and leverage new features to drive efficiency and innovation.

Business Analysis & Collaboration

• Partner with business stakeholders to elicit, analyze, and translate requirements into technical deliverables.

• Serve as a trusted advisor for internal clients, providing solution recommendations aligned with business processes.

• Support cross-functional projects and initiatives by ensuring Salesforce is effectively integrated into enterprise workflows.

• Approach problem-solving with both creativity and analytical rigor, ensuring solutions meet both technical and business needs.

Stakeholder Communication

• Communicate complex technical concepts in clear, business-friendly terms.

• Build strong relationships with internal stakeholders, maintaining a customer service mindset and sense of urgency.

• Act as a bridge between technical teams and business leaders, ensuring alignment of expectations and outcomes.

• Provide updates and documentation that foster transparency and shared understanding across teams.

Who are we looking for?

• Proven experience as an Engineering/Development/Technical Manager or similar role in GTM systems, preferably with Salesforce and marketing systems expertise.

• Experience deploying and supporting a Salesforce DevOps framework with tools like Jira, Gearset, GitHub and supporting CI/CD and QA Automation

• Deep understanding of sales, marketing, and support workflows and data lifecycle and how they intersect with business systems.

• Deep understanding of Salesforce development best practices, scalability and architecture.

• Demonstrated ability to define and execute product roadmaps in collaboration with technical and non-technical stakeholders.

• Familiarity with AI tools and trends, particularly their application to SaaS and Salesforce ecosystems.

• Strong analytical and problem-solving skills, with a focus on user-centric design and continuous improvement.

• Excellent communication skills, with the ability to articulate complex concepts to diverse audiences.

• Familiarity with Hubspot or other marketing systems administration and integration with Salesforce are a plus.

Education:

• Bachelors Degree in Computer Science, MIS or equivalent work experience

• Salesforce certifications (e.g., Administrator, Advanced Administrator, Platform App Builder, Developer I, Developer II) are a plus.

Celigo is proud to be

• A 2025 Gartner Customers’ Choice for iPaaS. The ONLY vendor to receive this award.

• Celigo is a Visionary in the Gartner Magic Quadrant for iPaaS for the second consecutive year

• Celigo is ranked #1 iPaaS on G2 for multiple quarters and named a Leader in both B2B/EDI and API Management.

• Celigo is a leading intelligent automation platform that puts the power of automation in the hands of every team, unifying workflows from the predictable to the fully agentic in a single platform.

Here you’ll experience

• A flexible, hybrid work culture that values autonomy, collaboration, and trust

• A fast-paced, high-growth environment where innovation and ownership are encouraged at every level

• Continuous learning and upskilling opportunities through internal training, mentorship, and global collaboration

• Exceptional teammates who bring passion, purpose, and creativity to everything they do

• A supportive, inclusive workplace that celebrates diverse ideas and perspectives

• Comprehensive health insurance coverage for employees and dependents

• Generous leave benefits, including paid time off, wellness days, and parental leave

• Recognition programs and career growth opportunities designed to help you thrive

• Modern office spaces that promote connection, collaboration, and fun.

Diversity, Equity, Inclusion, and Accessibility

As a company, one of the values we hold most dear is fostering a safe, collaborative environment to bring out the best in us, so we created our Taking a Stand Initiative. Our TAS initiative is a volunteer committee open to all Celigans, with representation from underrepresented voices within our company. We believe, unequivocally, that everyone deserves to be in a place where they feel welcome as they are. Learn more about Taking a Stand.

Celigo is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or any other characteristic protected by applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.