Business Systems Architect, AI

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

We’re looking for an experienced Business Systems Architect to lead the design, implementation, and governance of AI-powered internal systems across our organization. This person will sit at the intersection of technology, architecture, and business enablement, helping define how we responsibly and effectively adopt AI within our core applications and workflows.

You’ll evaluate and activate AI capabilities in systems like Salesforce, NetSuite, Notion, Workday, Slack, and others, partnering with stakeholders across IT, Security, engineering, and legal to ensure these integrations are secure, valuable, and scalable.

You’ll also play a key role in architecting our internal “AI fabric” including an MCP (Model Control Plane) matrix that orchestrates multiple models and tools, and designing intuitive user interfaces that allow employees to interact with AI capabilities from a centralized, consistent experience.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Develop a strategic roadmap for how AI features are evaluated, adopted, and managed across our internal tool stack

• Lead the technical design and integration of AI-powered features within enterprise applications (e.g., Salesforce, NetSuite, Notion, Workday, etc.)

• Partner with application owners to define the right use cases for AI enablement and assess ROI, risk, and compliance implications

• Establish best practices for model selection, integration, and governance in partnership with IT Security and Data teams

• Define architectural standards for how AI models and APIs are connected, authenticated, and monitored across systems

• Co-lead the design of our internal AI MCP (Model Control Plane) matrix, defining how multiple AI models (LLMs, RAG systems, copilots) interact with various internal systems

• Support procurement and vendor selection by defining architectural and integration requirements for AI tools and platforms

• Define lifecycle management processes for AI-enabled tools, from evaluation to deprecation, while ensuring all AI-enabled systems comply with company standards for security, privacy, and data governance

We'd love to hear from you if you have:

• 10+ years of experience in enterprise systems architecture, business systems engineering, or IT strategy

• Deep understanding of SaaS application ecosystems (Salesforce, NetSuite, Workday, Notion, etc) and their APIs/integration frameworks

• Strong experience with AI/ML systems integration and architecture design (eg, model orchestration, embeddings, vector databases, agent frameworks)

• Familiarity with MCP-like architectures or modular AI orchestration frameworks, and hands on experience working with AI platforms (like OpenAI, Anthropic, etc.)

• Proven ability to design scalable internal architectures that balance innovation, usability, and compliance

• Excellent cross-functional collaboration skills, being able to translate technical possibilities into business outcomes

• Curiosity and pragmatism in equal measure: a passion for AI, balanced by the rigor needed to implement it responsibly in enterprise contexts

While not required, it’s an added plus if you also have:

• Experience implementing AI copilots or assistants inside enterprise software

• Familiarity with enterprise security and compliance frameworks and SOX/ITGC’s (SOC2, GDPR, ISO 27001, SOX, ITGC)

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.

Annual Base Salary Range (SF/NY Hub):
$149,000—$260,000 USD

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [email protected]. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

• Holding interviews in an accessible location

• Enabling closed captioning on video conferencing

• Ensuring all written communication be compatible with screen readers

• Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.