Business Systems Analyst

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position

The Business Analyst will possess functional understanding of Direct Procurement and Master Data management business processes and will be a key person implementing business processes software solutions and systems implementation in Procurement and Master Data Management on Applications like SAP MM, SAP MDG etc. The role will be of a systems solution expert for identifying, analyzing, refining, translating, and finally documenting business requirements from ISI business teams. Translating the business requirements into Functional requirement specifications, Function design documents and Functional technical specifications. The individual will perform the configuration in the system and be responsible for conducting unit, integration and regression testing.

Essential Job Duties

• Analyze business processes, perform fit-gap analysis as required, and provide ISI business teams with cost efficient proposals on inefficiencies and risks to determine appropriate process and system design.
• Perform hands-on configuration in SAP MM module to satisfy business requirements.
• Create functional specifications and work with cross-functional teams and development teams to deliver the technical objects.
• Review and contribute to design document, configuration documents and functional specifications.
• Conduct unit and Integration and regression testing.
• Support ISI’s procurement processes and all associated business systems functions.
• Work with ISI IT and business teams to optimize and streamline business processes and technical solutions.
• Identify gaps between current and future state of business processes and help in prioritizing opportunities to improving processes through the usage of Business capability matrix (BCM)
• Participate in business user meetings to gather process information to propose sound system solutions.
• Collaborate and provide inputs to the development team during development phase to meet the business needs.
• Help business teams with reporting requirements and work in conjunction with data warehousing team to deliver management reports.
• Conduct QA validations and participate on User Acceptance Testing (UAT) tests.
• Support, assist and train the users on new modified system configurations highlighting the impact on business processes.
• Maintain IT Business system integrity and application notes, system upgrades, changes, and user updates.
• Work closely with onsite team, offshore team, managers, and executives to ensure the release of high-quality solutions.
• Follow the Intuitive change management process. Analyze impact of changes to the corporate application landscape.

Required Skills and Experience

• Bachelor’s degree in engineering or equivalent experience.
• Minimum 5 years of experience working on direct Procurement and Master data business processes and configuring applications like SAP MM, SAP MDG with experience in multiple full cycle implementation as well as support projects.
• Supply Chain data analytical skills and understanding of complete Supplier Collaboration processes.
• Strong proficiency in business process analysis in Warehouse operations and master data management.
• Advanced MS Excel skills and ability to demonstrate data modeling.
• Knowledge of SAP MM and SAP MDG integration with Supplier Collaboration, SAP Logistics and Production Planning applications.
• SAP MM and SAP MDG certifications are desirable.
• Experience working with business end users, gathering requirements, and building detailed functional design specifications.
• Ability to work in a team environment, effectively interacting with others.
• Excellent verbal and written communication skills.

Required Education and Training

• Bachelor’s degree in engineering or equivalent experience.

Working Conditions

• Onsite Sunnyvale, California, USA

Preferred Skills and Experience

• Strong functional knowledge of SAP Materials Management and Master Data management and integration with Supplier Collaboration applications, SAP ERP Logistics and PP modules.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.