Business Systems Analyst

About WNC

WNC is a pioneer in the affordable housing space and a leader in tax credit syndication, community preservation, and private equity fund management. For over 50 years, we’ve partnered with investors and developers to preserve and expand affordable housing, balancing social and financial value to strengthen communities nationwide.

Mission-driven, collaborative, and comprising some of the most talented professionals in real estate, WNC has transformed affordable housing investing and preservation services into a science, ensuring that hardworking individuals and families can live the American Dream.

The Opportunity

WNC is seeking a highly motivated Business Systems Analyst to join its Information Technology team. This role is instrumental in applying technology to streamline, support, and automate business processes across the organization. Reporting to the Vice President of IT, the Business Systems Analyst will serve as a key liaison between business stakeholders, technical teams, and external partners to deliver scalable, high-impact solutions.

This position offers a broad range of responsibilities, including business analysis, project management, quality assurance, reporting, and user experience collaboration. The ideal candidate is analytical, organized, and comfortable working across multiple initiatives in a fast-paced, mission-driven environment.

What You’ll Do

Business Analysis & Process Improvement

Evaluate business processes, anticipate requirements, identify areas for improvement, and design effective technology solutions.

Document system functionality, business workflows, and operational requirements.

Conduct feasibility analysis for new systems and enhancements to ensure solutions align with business needs.

Review and evaluate existing systems to ensure optimal effectiveness and recommend enhancements to drive continuous improvement.

Project & Stakeholder Management

Manage multiple technology initiatives by developing project plans, monitoring progress, and ensuring on-time delivery.

Serve as the primary liaison between business stakeholders, internal teams, external consultants, and end users.

Oversee intake, prioritization, and evaluation of system enhancement requests from business partners.

Translate business requirements into precise technical specifications for development teams using Azure DevOps.

Development, Testing & Deployment

Collaborate with outsourced development teams to refine and support agile delivery methodologies.

Perform user acceptance testing, quality assurance, and validation of system enhancements.

Provide detailed QA feedback and testing results to development partners and consultants.

Support deployment of successful enhancements and ensure smooth transitions into production.

Data, Reporting & Insights

Perform data analysis to support operational and business intelligence reporting needs.

Develop and maintain reports and dashboards using tools such as SSRS and Power BI.

Partner with stakeholders to ensure reporting solutions deliver actionable insights.

Change Management & User Enablement

Support change management efforts by providing subject matter expertise during the development of training materials.

Conduct end-user training and provide ongoing system support as needed.

Assist business users in adopting new tools and processes to maximize value and efficiency.

What You Bring

Required:

Bachelor’s degree in Information Systems, Computer Science, or a related field, or equivalent professional experience.

2 to 3 years of relevant experience as a Business Systems Analyst or in a similar role.

Experience working within agile project management methodologies.

Strong understanding of the software development lifecycle and hands-on experience with Azure DevOps.

Intermediate SQL knowledge and experience working with data.

Excellent communication and interpersonal skills with the ability to engage stakeholders across business units.

Strong analytical, problem-solving, and organizational skills.

Ability to manage multiple priorities and deliver results in a fast-paced environment.

Detail-oriented, deadline-focused, and self-motivated with a commitment to quality.

Preferred:

Experience developing reports using SSRS and Power BI.

Experience supporting AI-driven solutions with demonstrated efficiency improvements.

Exposure to UI design, quality assurance processes, or business intelligence tools.

We Take Care of You

Competitive salary based on experience.

Comprehensive benefits package including:

Medical, dental, and vision insurance.

401(k) with company match.

Paid time off, volunteer time off, and holidays.

Life insurance and long-term disability coverage.

Opportunities for professional growth and advancement within a mission-driven organization.

Our Commitment to Diversity

WNC is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Make an Impact With Us

At WNC, your financial expertise supports more than accurate reports – it drives meaningful progress in communities across the country. Join us and use your skills to make a measurable difference while growing your career in a collaborative, mission-driven environment.

The above information is intended to describe the general nature and level of work being performed by employees assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required.