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Business Systems Analyst / IBS

Inetum2

Katowice, Silesian Voivodeship, Poland Hybrid permanent

Posted: April 9, 2026

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Quick Summary

Business Systems Analyst in Katowice, Poland

Job Description

Inetum Polska is part of the global Inetum Group and plays a key role in driving the digital transformation of businesses and public institutions. Operating in cities such as Warsaw, Poznan, Katowice, Lublin, Rzeszow, Lodz the company offers a wide range of IT services. Inetum Polska actively supports employee development by fully funding training, certifications, and participation in technology conferences. Additionally, the company is involved in local social initiatives, such as charitable projects and promoting an active lifestyle. It prides itself on fostering a diverse and inclusive work environment, ensuring equal opportunities for all.

Globally, Inetum operates in 19 countries and employs over 28,000 professionals. The company focuses on four key areas:

• Consulting (Inetum Consulting): Strategic advisory services that help organizations define and implement innovative solutions.
• Infrastructure and Application Management (Inetum Technologies): Designing and managing IT systems tailored to clients’ individual needs.
• Software Implementation (Inetum Solutions): Deploying partner solutions from industry leaders like Microsoft, SAP, Salesforce, and ServiceNow.
• Custom Software Development (Inetum Software): Creating unique software solutions to meet specific client needs.

With strategic partnerships with major technology giants, including Microsoft, SAP, Salesforce, and ServiceNow, Inetum delivers advanced technological solutions tailored to customer requirements. In 2023, Inetum reported revenues of €2.5 billion, underscoring its strong position in the digital services market.

Inetum distinguishes itself by offering a comprehensive range of benefits that meet the diverse needs of employees, providing flexibility, support and commitment. Here's what makes working at Inetum unique:

Flexible and hybrid work:

• Flexible working hours.
• Hybrid work model, allowing employees to divide their time between home and modern offices in key Polish cities.

Attractive financial benefits:

• A cafeteria system that allows employees to personalize benefits by choosing from a variety of options.
• Generous referral bonuses, offering up to PLN6,000 for referring specialists.
• Additional revenue sharing opportunities for initiating partnerships with new clients.

Professional development and team support:

• Ongoing guidance from a dedicated Team Manager for each employee.
• Tailored technical mentoring from an assigned technical leader, depending on individual expertise and project needs.

Community and Well-Being:

• Dedicated team-building budget for online and on-site team events.
• Opportunities to participate in charitable initiatives and local sports programs.
• A supportive and inclusive work culture with an emphasis on diversity and mutual respect.

This is a banking system project focused on the KYC processes, which involve the identification and verification of clients. The project operates at the intersection of business, regulatory compliance, and IT. It involves the development and maintenance of applications that help the bank meet regulatory requirements (AML/KYC), automate decision-making, and manage customer processes in a secure and auditable manner.

Main Tasks:

• Conduct business and system analysis of banking applications.
• Collaborate with developers and testers to enhance application quality.
• Support integration and end-to-end testing.
• Lead and update business-system documentation (process models, use cases, integration specifications).
• Design and verify integrations between banking systems (REST/SOAP, message brokers).
• Work with business stakeholders to define system development directions.
• Operate within a self-organizing team using Agile methodologies (Scrum).

• Higher technical education.
• Minimum of 5 years of experience in system analysis, preferably in the banking/financial sector.
• Proficiency in BPMN and UML notations, along with modeling tools (e.g., Enterprise Architect, Draw.io).
• Ability to analyze application logs.
• Knowledge of inter-system communication (REST, message brokers, OpenAPI).
• Capability to build algorithms and data structures.
• Advanced SQL skills (preferably with relational databases).

Nice to have:

• Experience in regulatory compliance projects (AML/KYC).

 

Work is conducted in a hybrid system: 2 days a week from office in Katowice.

 

We hereby inform you that Inetum Polska sp. z o.o. has implemented an internal reporting (whistleblowing) procedure. The content of the procedure and the possibility to submit an internal report are available at:

https://inetum.whispli.com/speakup?locale=pl

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