Business Systems Analyst – Academic Partnerships

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

The Business Systems Analyst (BSA) – Academic Partnerships is a dual-focused role that integrates technology system management with student program operations. Technically, the BSA develops, maintains, and enhances business applications, manages data accuracy and system performance, and implements productivity-improving modifications. On the program side, the BSA leads identification and onboarding of students, coordinates engagement activities, manages program logistics and communications, and collects and reports data to demonstrate the Information Research and Academic Partnerships (IRAP) program impact. This position functions both as a project manager as well as a student coach. The position requires a combination of systems expertise, organizational skills, stakeholder collaboration, and strong interest in engaging with diverse student populations. 

The Business Systems Analyst (BSA) serves as an individual contributor responsible for the development, maintenance, and enhancement of business applications while supporting IRAP’s student engagement initiatives. This role combines technical systems management with operational coordination of student programs. The BSA manages applications and associated data, ensures accuracy, monitors system performance, and implements modifications to improve productivity. Additionally, they lead identification, onboarding, and engagement of students, bridging technology solutions with academic partnership operations. 

 

Responsibilities 

• Ensure compliance with applicable Corporate and Divisional policies and procedures. 

• Collaborate with functional areas to assess and understand complex business needs on projects coordinated through IRAP; determine impacts of evolving requirements. 

• Influence and respond to user inquiries on system inputs, processes, and outputs; research and analyze to resolve system problems. 

• Develop comprehensive business user requirements, system documentation, workflow procedures, and data models. 

• Lead identification and onboarding of students, collaborating with cross-functional stakeholders to ensure job descriptions align with project requirements. 

• Review and route system change requests; create detailed specifications for implementation and communicate updates to management. 

• Maintain accurate system documentation; provide systems expertise and create training, educational tools, and support materials for internal stakeholders. 

• Spearhead internal communications to demonstrate program impact; collect and maintain accurate data on students, projects, and engagements; produce reports, timelines, and visuals using relevant tools; create ad-hoc database reports and analyze project data. 

• Coordinate plans for student engagement activities (workshops, hackathons, site visits) across delivery platforms; schedule, facilitate, and manage logistical needs. 

Required 

• Bachelor’s degree with 2 years of experience, or Master’s degree in Business Administration, Information Systems, or related education field. 

• Experience in systems development, implementation, operations and/or enhancement. 

• Proficient in Microsoft Office, especially Excel; comfortable with Microsoft Teams and IT systems. 

• Excellent interpersonal, verbal, and written communication skills. 

• Ability to deliver results, lead and facilitate meetings with both business and technical teams, and work effectively cross-functionally. 

• Strong attention to detail while maintaining focus on larger objectives. 

• Exceptional teamwork skills and strong stakeholder focus. 

• Demonstrated planning, organizational skills, and fast-paced environment adaptability. 

• Crticial thinker with innate interest in continuous improvement of processes, systems and self. 

Preferred

• Project management experience.

• Familiarity with university recruiting systems and/or student services programs.

• Cmfort with IT and reporting tools (Power BI, Tableau, etc.)

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time ofthis posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html