Business System Analyst (BSA)

Confidential

London, London, City of Hybrid permanent

Posted: February 4, 2026

Required Skills

Job Description

We're looking for an Business System Analyst (BSA)

Based in London the Business System Analyst will be involved in the delivery of projects related to the policy systems, helping with the scoping, project proposition, requirements gathering, data Analysis, writing up user stories, supporting implementation and business acceptance testing.

What you will do

Facilitate the documentation and agreement of business requirements, conducting meetings and workshops with various stakeholders.

Define requirements and create high-level design documentation through comprehensive and well-structured epics and user stories.

Conduct analysis across end-to-end business processes to understand the impact on our systems.

Perform Data Analysis to validate requirements and propose solutions.

Provide estimates and present solution approaches for delivery.

Collaborate with third-party providers to ensure the scoped solution fully meets business needs.

Support testing, implementation, and training activities to ensure seamless change delivery.

Develop training materials and provide training to business users on system or process changes.

What you require for the role

Experience with the full lifecycle delivery of mid to large-size projects, covering scoping, requirement gathering, User Acceptance Testing, and Go-live stages.

Strong analytical, inquiring, and problem-solving mindset.

Enthusiastic about taking on new challenges and learning new applications and platforms.

Solid technical skills for data analysis, including proficiency in SQL and Excel.

Excellent writing and communication skills.

Demonstrable knowledge of the insurance industry.

Familiarity with software management tools such as DevOps, Azure, and JIRA for project maintenance and user story documentation.

Familiarity with Verisk (formerly Sequel) products, London market Products such as Eclipse, Sequel Claims, and Sequel Impact, would be advantageous but is not a critical requirement.

What you can expect from us

At Hamilton, we offer a vibrant, entrepreneurial and collaborative workplace shaped by our values: Be Smart, Be Sensible, Be Open and Be More.

Our employees consistently say they would recommend Hamilton as a great place to work — a testament to the inclusive, supportive, and empowering culture we’ve built together. We embrace individuality, value diverse perspectives, and recognise the unique contribution each person makes to our continued success.

In good company

Hamilton (NYSE: HG) underwrites specialty insurance and reinsurance risks on a global basis through its wholly owned subsidiaries. Its three underwriting platforms: Hamilton Global Specialty, Hamilton Select and Hamilton Re, each with dedicated and experienced leadership, provide access to diversified and profitable business around the world.

Headquartered in Bermuda, Hamilton has over 600 employees with key underwriting operations in London, Bermuda, the US and Dublin. We work collaboratively, we share a passion for the service and results we deliver, and we know that what we do each day is meaningful – to our customers and our business. We believe we are ‘In good company.’ with everyone we interact with.

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