Business Support Officer/Junior Doc Control

This is a permanent contract with Egis and seconded to Connect Plus Ltd (M25)

Based in South Mimms depot 3 days per week, 2 days remote. 

 

Egis is a leading global consulting, construction engineering and operating firm. We work side by side with clients to build a more balanced, sustainable and resilient world.

We’re one of the top global engineering firms and one of the few that operate the infrastructure we design. We’re proud to be ranked 7th in the world for transportation and 8th for building. In 2024, Egis also appears 6th in the Top 10 International design firms in the Middle-East category.

Our Purpose: Egis is committed to help with solving the great equation of the 21st century: successfully blending improved people's quality of life with supporting communities in their social and economic development, whilst drastically reducing carbon emissions and achieving vital 2050 net zero targets.

Our Values: We are a Responsible, People-First and Creative Company.

Within Egis Group, Consulting and Operations Business Line is one of the world leaders in the financial project structuring of PPP projects, as well as in the operation of infrastructures and services.

In the road sector, Egis operates and maintains 44 roads and highways, including civil structures such as bridges, viaducts and tunnels. Through 28 operating companies, Egis employs more than 9,300 people in more than 20 countries, i.e. nearly 4,400 km.

In the airport sector, we operates, maintains and develops a network of 20 airports around the world, handling more than 30 million passengers and 330,000 tons of freight per year.

We also offer a wide range of services for its customers such as electronic toll collection, interoperability and on-street parking management.

M25, one of our flagship projects! Together with our partners, Egis has formed Connect Plus Ltd (M25) for managing the 30 year, £6.2bn Design, Build, Finance, Operate (DBFO) contract for the M25 motorway and associated arterial routes surrounding London. We are accountable for the delivery of operations and maintenance, renewals and other network improvements.

Reporting to the Head of Performance and Operations, this dual-purpose role is to deliver effective management of project documents and records ensuring they are compliant with all contractual, legal, and Integrated Management System (IMS) requirements. Additionally, the role provides essential business support to the wider team including administrative and general office management activities.

Key Accountabilities: 

• Business Support – provide support to the wider team including packaging and formatting documents for submissions, maintaining meeting room diaries and ensuring rooms are ready for use. The role will also involve from time to time supporting the work of the CEO’s executive assistant during periods of absence or during high volumes of work activity.
• Document Management – this role is critical in managing all project documentation to ensure compliance against contractual, legal and Integrated Management System (ISO 9001) requirements for auditing and operational purposes. Responsible for maintaining document registers, version control and the timely submission of documents to our client and other relevant stakeholders. Document logs including performance reports for certain workflows including Technical queries and the Schedule of Submissions will be required.
• Quality Assurance – Ensure documents comply with legal, contractual and quality management standards for auditing purposes. Legal requirements include data protection.
• Audits - Provide support during certified management system surveillance and recertification audits including PAS 99, ISO 44001, ISO 55001, ISO 27001 and PAS 2080.
• Workflow Management – Ensure all submissions follow the correct process and contractual workflow including formal correspondence, review procedure submissions for design and non-design submissions, technical queries and waivers. Manage and update the Schedule of Submissions
• Data Security, Records Management and Archiving – ensure electronic documents are stored securely in the EDRMS and access is restricted for confidential files. Ensure retention periods comply with contractual requirements of Schedule 15. Manage on and off-site storage of all archived documents.

 

• Must have a driving licence
• Experience working on large complex construction projects or similar.
• PFI experience advantageous but not essential.
• Excellent document management skills including experience of using different industry standard or bespoke document management software packages including Business Collaborator or other similar packages.
• Knowledge of ISO 9001 - ideally
• Knowledge of IT security - ideally 
• Proficient use of MS office including Word, Excel and Powerpoint
• Attention to detail including being highly diligent, organised, proactive and able to work on own initiative.
• Excellent team working skills, ability to build effective relationships at all levels.
• Good interpersonal and communication skills.
• Determination to see tasks through to completion, with excellent planning and organisational skills.

Equality, Diversity & Inclusion

We are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one’s contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected.

 

*Please note, to be considered for this role, you must be based in the UK and must already be able to legally work in the UK. We are unable to offer or provide sponsorship for this position*