BUSINESS PROCESS ENGINEERING ASSOCIATE II

¿Te entusiasma hacer crecer tu carrera?
 

BBVA es una compañía global con más de 160 años de historia que opera en más de 25 países donde damos servicio a más de 80 millones de clientes. Somos más de 121.000 profesionales trabajando en equipos multidisciplinares con perfiles tan diversos como financieros, expertos legales, científicos de datos, desarrolladores, ingenieros y diseñadores

Business Process Engineering is a cross asset and multidisciplinary team within Engineering CIB which goal is the transformation and optimization of the operational processes and with three main targets: improve customer experience, efficiency and reduce operational risk.

We are seeking to incorporate a team member to the BPE CIB Asia team committed to participate in process transformation projects with high impact in CIB business, in productivity improvements or that entail a relevant risk for CIB operations. As part of this tasks you will have the opportunity to collaborate and interact with different areas and stakeholders based in Asia branches and Holding units within BBVA.

If you decide to join us, your day to day would consist in:

• Defining and executing Process Transformation Plans with specific focus on those affecting BBVA Asia Branches.

• Participating as a process engineer in SDA CIB projects, designing and coordinating re-engineering processes proposals.

• Executing key process reengineering initiatives with an "end to end" view (conceptualization and improvement solutions proposals, designed after an As Is /To be process analysis) with focus on process optimization and definition of KPIs.

About you:

• If you would like to be part of a dynamic and committed team, actively collaborating with different teams and levels of the organization to reach the specific goals defined would love to meet you.

• If you would like to learn every day, face new challenges, be a key player for change and actively participate in CIB process transformation projects in order to optimize the way we do business, this is your opportunity.

We are looking for a person:

• With a strategic vision and capacity, able to conceptualize ideas, to create from scratch and to define an implementation roadmap.

• Proactive, keen to share ideas and reach agreements with different stakeholders.

• With good communication skills (efficient communication and able to adapt the speech level to different environments, interlocutors and situations).

• With capacity to work in a global and multidisciplinary environment with continuous contact with different geographies and global areas.

• That uses feedback as a key tool to share successes, strengths or improvement areas, and that also shows a sincere interest in receiving feedback from others to improve themselves.

• Willing and able to work with and be part of a team and likely to do it in diverse and collaborative environment.

• That identifies with the purpose and values of BBVA.

Qualifications:

• More than 2 years of experience in a Process Management/Process Engineering / Consulting/

• Corporate & Investment Banking role.

• Proficiency in mapping processes using business process management notations (BPMN) or other industry standard is preferred (i.e. ARIS).

• Prior success in leading process redesign efforts on large programs.

• Ability to think holistically about complex organizational, process, and technology systems.

• Ability to create deliverable documents in Google Slides, Google Docs, Google Sheets, Looker Studio, Google Sites.

• Experience with customer journey mapping, identification of moments of truth, and action planning

• Strategic organizational change management

• Experience from intent development through realization with strong focus on identifying and mitigating change risks.

• Work experience and knowledge in at least one or more financial services functions: Wholesale Banking activities like Global Markets, Transactional Banking, Lending, Transaction Processing, Deposit Operations, Operations, Finance, Bond Financial Risk.

• Proficiency in leveraging AI tools to enhance business processes, including prompt engineering and the development of custom GPTs or Gems using platforms such as ChatGPT and Gemini/NotebookLM

Languages:

• English Speaker, desirable Spanish (no mandatory).

• Knowledge in Mandarin, Japanese will also be valued.

Soft-skills:

• Ability to build consensus and work in a team environment.

• Ability to work in a consultative manner across multiple business areas.

• Highly organized and detail-oriented approach to personal work quality.

• Self motivation skills, ability to work independently within a team environment and be a team player.

• Strong written and verbal communication skills with experience interacting with senior executives and facilitating workshops and working groups.

• Ability to manage multiple ongoing projects.

• Strong analytical & problem solving skills.

Job Posting 

BBVA Hong Kong will conduct a background check on you in accordance with the Mandatory Reference Checking (MRC) Scheme regulated by the Hong Kong Monetary Authority (HKMA).  Should any discrepancy identified or deemed unsatisfactory to us, we reserve the rights to terminate your employment in such case.  (FAQs for In-Scope Individual: https://www.hkab.org.hk/files/page/page-content/79/FAQs_for_In-Scope_Individuals_(24_July_2025)-1753348029.pdf)

Habilidades:

Procesos empresariales