Business Process Consultant

We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.

Role Overview:

• We are looking for a Business Process Consultant with a strong consulting mindset and solid process-design skills to work closely with customers in highly interactive sessions.

• The role focuses on designing, configuring, and deploying workflow-based business solutions within a PLM and enterprise environment, leveraging a low-code/no-code approach similar to ITEROP.

• You will collaborate directly with business and technical stakeholders to translate business needs into structured, efficient, and scalable workflows.

Key Responsibilities:

• Process & Business Understanding

• Analyze business needs and translate them into end-to-end workflows spanning multiple teams, roles, and systems.

• Design and document processes using structured methods such as process mapping and BPMN.

• Understand approval chains, governance rules, and cross-functional dependencies to ensure realistic and actionable solutions.

Consulting Mindset & Workshop Facilitation:

• Lead interactive customer workshops where processes are often built live with stakeholders.

• Guide customers from high-level needs to practical, implementable workflows.

• Challenge requirements constructively and propose best-practice solutions.

• Adapt in real time to customer feedback, evolving needs, and workshop dynamics.

Experience with Similar Software:

• Experience with workflow, BPM, or low-code platforms comparable to ITEROP is strongly valued, such as:

• Camunda, Pega, Appian, ServiceNow, IBM BPM, Bonita, Mendix, or OutSystems

• PLM or enterprise workflow tools integrated into platforms like 3DEXPERIENCE, Teamcenter, or Windchill

Technical Fluency (No Heavy Coding Required):

• Configure workflows, rules, forms, and business logic in low-code environments.

• Define and support system integrations via APIs and data flows.

• Demonstrate awareness of AI-enabled capabilities (e.g., automation, recommendations, decision support).

• Navigate and operate within the 3DEXPERIENCE ecosystem, understanding how workflows interact with PLM data and objects.

Best Practices & Use Case Knowledge:

• Apply common workflow patterns such as approvals, change processes, and governance models.

• In a PLM context, contribute expertise on use cases including:

• Engineering Change Management (ECR/ECO)

• New Part Requests

• Supplier Collaboration and Supplier Onboarding

• Compliance and Governance Workflows

• Part Obsolescence and Lifecycle Management

Profile & Skills:

• Strong analytical and communication skills

• Customer-facing experience in consulting or solution delivery roles

• Ability to bridge business expectations and technical implementation

• Comfortable working in dynamic, workshop-driven environments

ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.

Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.

Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.