Business Process Analyst

Business Process Analyst

Important Information

Location:BGC, Taguig

Experience : Min 6 years and Up

Job Mode: Contract (subject for regularization)

Work Mode: Hybrid (2x)

Responsibilities:

Business Analysis and Documentation

• Facilitate the end-to-end gathering of business requirements in alignment with project objectives.

• Conduct thorough analysis to translate business needs into a clear and actionable project scope.

• Collaborate with the Project Owner, Project Manager, and Solution Architect to translate business requirements into a target solution design and technical architecture.

• Assist the Project Manager in securing approvals for all business requirement documents.

• Review and provide sign-off on vendor documentation, such as System Definition Documents and UAT Test Scripts, for projects involving third-party providers.

• Assist in the technical evaluation of proposed solutions and vendors.

• Assess the impact of proposed project change requests on existing processes and system design

Quality Assurance and Project Support

• Provide input into the project planning process regarding scope, timeline, resources, risks, and challenges.

• Plan and coordinate the process design, solution, and test scenarios with internal or third-party technical teams.

• Collaborate with the project team and QA teams to ensure testing processes align with project requirements.

• Actively participate in UAT sessions and validate that project deliverables meet all business, functional, and technical specifications.

Business Process Analysis and Improvement

• Conduct business process assessments and provide recommendations to address identified business needs.

• Develop visual representations of business processes (e.g., BPMN, SIPOC, VSM, RACI) to map current and future state operational modes.

• Proactively identify and recommend opportunities for process improvement and innovation.

• Provide insights and recommendations for continuous improvement based on project lessons learned.

Qualifications and Skills

• Bachelor's degree in IT or any related field.

• Possess proven experience as a Business Analyst within the software development sector.

• Be proficient in gathering requirements from end users.

• Show a strong aptitude to convert user requirements into functional specifications and user stories for developers.

• Capability to devise and implement test plans and test cases in accordance with user stories.

• Be proficient in communication and interpersonal skills, ensuring collaboration across diverse teams and stakeholders.

• Possess a detail-focused mindset with an emphasis on producing superior results.

• Be familiar with Agile methodologies and experience in Agile development environments.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.