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Business Planning & Operations Senior Manager

Visa Inc.

Almaty, KAZAKHSTAN, Kazakhstan permanent

Posted: December 16, 2025

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Job Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you.

Purpose: Support sub-regional business development and functional units in managing Visa business to achieve the organization’s goals. Participate in creation of robust country and functional plans, track/report progress against plans aligned with timing of regular business reviews Support BPO Head in creation and management of the governance framework for CA leadership team to review performance of all Central Asia markets through periodic cross-functional review meetings •Participate in annual AOP process, facilitate best possible resource allocation for key business initiatives. Co-ordinate collection of relevant data with functional units, business development teams and management Act as champion for project management activities in Central Asia Provide a programmatic support to key projects/initiatives in CA (Value-added services, Cross-border, eCommerce, Affluent) Principle Responsibilities Business Analysis & Business Reporting: Prepare required reports and dashboards to provide business development teams, functional units and management with a clear picture of current business performance and progress towards targets Prepare monthly and quarterly business performance reports with commentary to highlight trends and key drivers contributing to the financial results. Support ad-hoc analysis (e.g. deep dives into markets, clients, products, revenue streams) to drive new sales efforts, identify gaps to targets and provide business insights that can support and enhance decision-making Collate inputs about key business activities in the region from key internal stakeholders to produce weekly and monthly reporting pack for the CA Country Manager. Participate in planning and analysis of distribution of incentive pools. Review investments with relevant departments and ensure re-allocation of funds where necessary. Participate in creation of common Business Reporting tools for the Region. Support BPO team in creation of management dashboards and providing insights based on internal/external data Participate in the design of appropriate reporting and MIS tools to transform complex data into concise and highly readable format Deal Management and Sales Excellence Work closely with Account Executes, BPO Deal team and Finance to define appropriate deal structures, ensure deal profitability and safeguard company’s risk position Review and assess (challenge if necessary) client’s business case and projections Alignment with Functional Heads on the products/services to be offered within the deal Review and align on client requirements and deal structure with the Deal Team and/or Finance Team Analyze and evaluate reasons for lost deals and highlight improvement areas for future reference. Investigate and identify cause of factors for deals underperforming targets and work with internal stakeholders to define an action plan accordingly. Orchestrate functions’ efforts to generate and realize the effective deals and opportunities pipeline. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Basic Qualifications: 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD 6-8+ years in business analysis, payments, or financial services, with deep understanding of Consumer Credit/Debit, Small Business, Commercial, Co Brand, and Merchant ecosystems. Advanced analytical and modeling capability (Excel, PPT – must. preferable: PowerBi, SQL, data visualization tools, forecasting, portfolio analytics), with proven ability to assess opportunities, structure insights, and drive fact based recommendations in complex, ambiguous environments. Strong communication and stakeholder management skills, able to influence senior leaders, synthesize analytics into clear narratives, and collaborate across regional, functional, and matrixed teams. Execution driven operator with the ability to manage multiple initiatives, deliver end to end analysis, and translate data into actionable business and financial outcomes. Fluency in Russian and English required. Key Competencies Strong analytical and strategic planning skills, including complex modeling, solution development, and structuring recommendations. Ability to operate in highly diverse international environments, learn quickly, and manage complexity with strong organization and time management discipline. Proven execution focus with urgency, supported by project management capability and effective facilitation, influence, and stakeholder management across matrix teams. Skilled in driving business outcomes through business analysis, financial modeling, and leading high impact meetings and presentations. Able to build strong cross functional relationships, respect workplace diversity, and deliver results with minimal oversight

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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