Business Planning & Forecast Manager

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft is seeking a Business Planning & Forecasting Manager to join our Global Planning team. This strategic role will drive critical forecasting and capacity planning decisions that directly impact our operational excellence and financial performance. You'll work at the intersection of finance, operations, and strategy to ensure our resources align with business objectives.

You will be at the forefront of our staffing strategy, working closely with cross-functional teams to gather and analyze data, identify trends, and develop forecasts that support our operational goals. You will be responsible for creating short, mid, and long-term staffing plans that align with our business objectives, ensuring that we have the right number of staff at the right times to meet demand.

Responsibilities:

• Own end-to-end forecasting and capacity planning for our global operations, developing models that drive multi-million dollar resource allocation decisions

• Build sophisticated financial and operational models that connect business drivers to staffing requirements and budget implications

• Partner with senior operations and finance leaders to develop scenarios balancing service levels, cost optimization, and growth objectives

• Lead quarterly and annual planning cycles, synthesizing inputs from multiple stakeholders into cohesive strategic recommendations

• Present insights and recommendations directly to executive leadership, influencing key business decisions

• Drive continuous improvement in forecast accuracy and planning processes through data-driven insights

Experience:

• 6+ years of experience in management consulting, investment banking, strategic finance, demand planning, or corporate FP&A (or similar roles)

• Exceptional financial modeling and analytical skills with proven ability to work with complex, ambiguous data sets

• Strong executive presence with demonstrated ability to communicate complex analyses clearly to senior stakeholders

• Track record of working independently to drive projects from concept to implementation

• Experience building models that connect operational metrics to financial outcomes

• Bachelor's degree required; MBA or advanced degree preferred

• Proficiency in Excel and SQL; experience with BI and WFM tools (e.g. Verint, NiCE)

• Strategic mindset with ability to balance detailed analysis with big-picture thinking

• Thrives in fast-paced, dynamic environments with shifting priorities

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits

• Mental health benefits

• Family building benefits

• Child care and pet benefits

• Access to a Lyft funded Health Care Savings Account

• RRSP plan to help save for your future

• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service

• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.

• Subsidized commuter benefits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is $122,000 - $152,000 CAD, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.