Business Operations Coordinator

About IPsoft

IPsoft automates IT and business processes for enterprises across a wide range of industries. Through our portfolio of world leading autonomic and cognitive solutions we provide services that deliver clear outcomes and allow our clients to secure competitive advantage. Headquartered in New York City, IPsoft has offices in 14 countries across the world and serves more than 500 of the world’s leading brands directly as well as more than half of the largest global IT services providers.

The Business Operations role is an integral part of the sales team, and is responsible for governance and support across the South Region (SFDC, Partners, Marketing Programs, Contact Management, Reporting, Special Sales Events, Contract Management, Presentation and Lead Management).

Through a focus on the overall region governance assisting the team and region executive execute daily to expand our footprint in existing client accounts, the role will be responsible for ensuring the team meets and exceeds defined Key Performance Indicators (KPI) goals that generate new and incremental sales revenues.

• Execute outbound lead generation and lead nurturing programs as defined by leadership that result in qualified sales opportunities and eventual sales revenues (including, but not limited to: cold-calling, webinars, tradeshows and conferences, email campaigns, inbound website leads)
• Extraordinary verbal and written communication skills.
• Administrative understanding of Salesforce
• Author and update internal and external documentation
• Maintain knowledge of the current IPsoft product line and contracting process
• Tracking of executive deliverables for key accounts and programs
• Learn IPsoft processes and organization to assist business team (POC, contracting, resource alignment, etc.)

• BS/BA degree preferred, but relevant experience will be considered. 
• A minimum of 3 years’ experience pitching complex technology software and/or services to high-value targets within F1000. 
• Proven track record of success in lead generation, executing integrated marketing campaigns, and driving sales growth through qualified marketing activities. 
• Understands and enjoys early stage selling.
• Ability to distill complex technical concepts into salient, business value messages and communication pieces that engage senior level decision makers and key influencers. 
• Must have strong attention to detail, well organized, and manage multiple assignments simultaneously. 
• Skilled at fostering collaborative working relationships with key sales personnel to develop various account plans and penetration strategies.
• Accustomed to managing a high volume of prospects across multiple industries.
• Ability to work independently with limited direction in a fast-paced environment.
• Must be a high-energy, motivated self-starter. 
• Experience with Salesforce.com is required with willingness and discipline to use for sales progress tracking 
• Participation in major tradeshows and events a plus. 
• Ability to adapt to changes in roles and responsibilities 
• Proficiency in Microsoft Office – Word, Excel, PowerPoint. 
• Travel estimated at up to 10%.