Business Operations Associate - MRS

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Role summary

We’re seeking a proactive problem solver with a business, analytical, and technical mindset, who is passionate about designing and improving processes, supporting the scale of new products, while managing day to day operations.

As an addition to Checkout Business Operations Team based in Shanghai, you will design, implement, and manage core business and operational processes related to our Checkout business in the region. The Checkout Business Operations Associate is a hands-on role that will work cross functionally across the program with a focus on building and managing scalable solutions for a growing unit.

Location: Shanghai

On-site

Full-time

What you’ll do

• Business Analytics:

• Leverage and develop data analytical strategies to monitor, report, forecast and optimize China Checkout business growth process.

• Provide data-driven solutions to support the team in reaching strategic decisions.

• Strategic Initiative: Utilize experiences with the local GTM markets and business analysis to support key milestone program from headquarter with respective strategic stakeholders on the process of project discovery, design, follow-up, implementation and adoption.

• Daily Business Operation: Work cross functionally to manage day-to-day operations including leading incident management, and coordinating HQ and local market on internal process & policy change, product roadmap update, and conducting training in the region and supporting product servicing, sales operations

• Process Improvement: Involve in optimization project of Checkout merchant lifecycle management strategy, participate operational processes for merchant acquisition in the region to identify inefficiencies and opportunities to optimize and reduce time, effort, and costs

Who you are

• BA Degree or equivalent, MBA is a plus

• At least 3 years’ work experience in business operations, consulting, or analyst role

• Payment experience a plus.

• Exceptional written, presentation, and verbal communication in English and Mandarin

• Strong data analysis skills and data driven mindset, skills with MS Excel, SQL, and Power BI.

• Strong ability to work cross-functionally with different stakeholders at different levels.

• Passionate for entrepreneurship, self-motivated, self-disciplined, problem solving, results and detail-oriented to support regional Checkout business to grow through current business expansion and to expand with new initiatives.

#LI-AL1

The Payoneer Ways of Working

Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.

Do it. Own it.
Being fearlessly accountable in everything we do.

Continuously improve
Always striving for a higher standard than our last.

Build each other up
Helping each other grow, as professionals and people.

If this sounds like a business, a community, and a mission you want to be part of, apply today.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.