Business Operations Analyst

About Blenheim Chalcot

Blenheim Chalcot India is part of Blenheim Chalcot, a global venture builder headquartered in London. With over 26 years of innovation, we've been at the forefront of creating some of the most groundbreaking GenAI-enabled companies. Our ventures lead the charge in digital disruption across a spectrum of industries, from FinTech to EdTech, GovTech to Media, and beyond. Our global presence spans the US, Europe, and Southeast Asia, with a portfolio that employs over 3,000 individuals, manages assets exceeding £1.8 billion, and boasts total portfolio sales of over £500 million.

About Liberis

Liberis was founded and is backed by Blenheim Chalcot.

Liberis is on a mission to supercharge the power of small businesses around the world by delivering the financial products they need to grow, through our global network of partners. Before all else, Liberis is a technology company, connecting finance with small businesses. We use data to help partners understand their customers’ real-time needs and build technology that enables partners to offer tailored funding and financial products. To date, we’ve funded almost 50,000 small businesses with over $2bn - but we believe this is just the beginning.

The Team

The Business Operations team sits at the heart of Liberis’ commercial engine. The team works cross-functionally with our Merchant Sales & Operations, Product and Commercial teams to ensure the business scales efficiently, reliably and with operational excellence. By championing effective processes, tooling and governance, the team removes friction and improves decision making to unlock commercial value across the organisation.

The Role

As a Business Operations Analyst, you will play a critical role in keeping Liberis’ operational backbone running smoothly and helping to evolve it for scale. You will own and execute core operational processes, such as partner data sharing, whilst also identifying opportunities to improve how we work. You will spot inefficiencies, understand root causes, and drive changes with meaningful commercial outcomes.

What you’ll be doing

• Manage end-to-end operational processes: Own and manage key end-to-end operational processes, including data exchange with partners. You’ll ensure processes are accurate, timely and reliable, and take accountability for identifying and resolving issues when they arise.

• Continuous Improvement: Identify inefficiencies, risks and improvement opportunities across Liberis using data, process analysis and stakeholder feedback. Design and implement practical solutions that reduce operational friction, mitigate risk and support scalable growth.

• Communication & Collaboration: Build strong, structured relationships with stakeholders across the business to deliver sustainable change. Act as a trusted advisor to operational teams, influencing decisions through clear communication, insight and pragmatic recommendations.

• Performance Analysis: Translate complex datasets into clear, actionable insights and compelling narratives that support decision-making for operational and leadership teams.

What we think you’ll need

• Experience: 2-3 years of experience in a high-growth startup, management consulting, or a similarly fast-paced environment, with a track record of delivering value-driven projects.

• Data-Driven Problem-Solving: Comfortable analysing data to identify trends and diagnose issues, designing and implementing practical solutions.

• Excellent Communication & Relationship Management: Strong communication & collaboration skills, able to build productive relationships with internal stakeholders of varying levels of seniority.

• Project Management: Experience managing and implementing projects to enhance commercial outcomes, increase efficiency, and improve quality.

• Tech-Savvy & Detail-Oriented: Comfortable working with a variety of systems and tools, with a strong eye for detail. SQL and/or Looker skills desirable.

• Organisation & Adaptability: Able to effectively manage multiple priorities in a scaling environment.

Liberis is an equal opportunities employer. We welcome applications from all candidates, including individuals with disabilities and provide reasonable adjustments as required.