Business Line Management Instrumentation Engineer (Dynatrace)

MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our “Mission First” orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.

POSITION DESCRIPTION:

Enterprise Command Center – Business Line Management Instrumentation Engineer (Dynatrace)

LCAT: Systems Engineer

Work as an Instrumentation Engineer on our team as we help the customer overcome their most difficult challenges in performance monitoring. Work directly on assigned ServiceNow tasks. Perform as the technical POC for customers as you contribute to monitoring solution design, implement and execute the monitoring solution, resolve technical issues, update ServiceNow Visual Task Boards to document work, and actively participate in quality assurance efforts. Apply your knowledge to perform routine work such as adding and removing devices from Dynatrace and other monitoring tools like SolarWinds.

You Have:

• 5+ years of experience in providing technical support in system architecture, system design, system integration, and technical management

• 1+ years of experience in Dynatrace with installing OneAgent, Dynatrace APIs, dashboards, and data trend analysis in a monitoring tool, integrating with cloud performance monitoring tool alerts (AWS/Azure)

• Ability to assist in providing technical input to the application performance monitoring solution development

• Experience with providing requirements analysis, to include identifying requirements and deficiencies in hardware and software products

• Knowledge of reviewing and identifying gaps in application performance monitoring capabilities

• Ability to advise customer in monitoring solution and knowledge transfer on using monitoring tools

• HS diploma or GED and 13+ years of relevant professional experience or BA or BS degree in computer science, electronics engineering, or other engineering or technical discipline with 5+ years of relevant professional experience

Nice If You Have:

• Experience with the VA

• Experience with ServiceNow

• Possession of excellent verbal and written communication skills

• Public Trust clearance

Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.