Business Intelligence Analyst - Remote (AU/NZ)

New Zealand or Australia | Remote or from our Wellington HQ 🌍

We're looking for a Business Intelligence Analyst  to join our team. 🚀

At Optimal, we build powerful research tools that help teams make data-driven decisions. Trusted by some of the world’s biggest brands, we’re passionate about user experience and the transformative power of human insight.

The role

We’re looking for a Business Intelligence Analyst who is naturally curious and loves turning data into real, practical insights.

You’ll help us understand how customers use our product and where the opportunities are.  You’ll support the business by using data to answer questions, uncover insights, and guide decision-making, making data easier to work with every day.

This role combines hands-on analysis with maintaining our data environment, helping ensure teams have reliable data and clear visibility into performance.  We are looking for someone curious, proactive, and who has a drive to turn data into practical outcomes.

What you’ll do:

Explore product and customer data to uncover insights that influence decisions

Partner with teams across the business to answer questions, help them understand their data needs, and guide priorities

Build dashboards and reports that enable team to self-serve and make informed decisions

Write SQL to dig into data and make sense of it

Help keep our data accurate, reliable, and easy to work with

Support our data warehouse and pipelines so everything runs smoothly

Use tools (including AI) to work faster and uncover better insights

Help build a strong data culture by making data more accessible and understandable

What we're looking for:

3+ years experience in a BI, data analyst, or similar role

Strong SQL skills and confidence working with relational databases

Experience with BI / dashboard tools (e.g. Holistics, Tableau, Power BI, Metabase)

Understanding of data pipelines / ETL processes

Familiarity with working in a cloud data warehouse environment (e.g. Snowflake is a plus)

Someone who is proactive, curious, and a strong communicator who can translate data for non-technical audience

Experience using AI tools to speed up analysis and uncover insights faster

What’s in it for you:

Competitive salary + Employee Share Option Plan (ESOP) to help you benefit from the long-term success of the company

Annual wellbeing allowance and support

Annual learning and development support

Home office set-up

An additional day off on your birthday

Opportunities for professional growth and development

Enhanced parental leave for primary and secondary caregivers

The chance to have an impact and be part of a high performing team

Flexible and remote-first working (our HQ is based in Wellington, NZ, but this role can be based anywhere in New Zealand or Australia)

If this sounds like you, we’d love to hear from you. We’ll be interviewing as applications come through.