Business Insights Technician

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.

This role is responsible for transforming complex supply chain and fulfillment data into actionable insights that drive operational efficiency and business performance. You will partner closely with cross-functional teams to analyze trends, build scalable reporting solutions, and support data-driven decision-making across the fulfillment center network. Success in this role requires strong analytical skills, attention to detail, and the ability to connect data insights to real-world operational improvements in a fast-paced environment.

How you will achieve success: :
• Provide in-depth analysis of large data sets and historical trends to find ways to improve business results.   
• Drive decision making through lightning-fast analysis with great visualization   
• Partner with stakeholders as needed to drive change in practice, process or inputs to drive efficiency in the network   
• Proactively review the network for future impacts; understand how those changes will impact the business.  Make necessary changes to quickly react to any changes. 
• Identify gaps in data capture; ensure that we have the data needed to make the best decisions  
• Provide ad-hoc analysis on various Supply Chain strategy and presenting results in a clear manner  
• Build out and maintain reporting and dashboards to tell stories of how the business is improving and quickly identify opportunities for growth.  
• Assist supply chain partners in uncovering additional data that will increase the effectiveness of their teams and drive increased quality and performance  
• Proficient Excel and SQL skills to analyze large amounts of data.    
• Ensure quick turnaround on reporting requests to suffice business needs.   
• Provide recommendations based upon analysis that can impact the operation.   
• Know the details beyond the surface level data and connect them to actions to drive business results. 
• Build relationships with key stakeholders, providing strategic influence across FC network and cross-functional teams. 
• Ensure that key stakeholders have appropriate and timely data to make appropriate business decisions. 
• Maintain analytical tools, dashboards, self-service reporting tools, and ad-hoc analysis for key stakeholders. 
• Manage reports to support key stakeholders and continuous improvement initiatives.

What experiences will help you in this role: :
• Bachelor’s degree in data sciences, Analytics, Engineering, or Math related field 
• 3+ years’ experience in Fulfillment Operations and/or Retail Distribution analytics 
• Skilled in visual, written, and oral communication for presenting compelling data analysis 
• Experience with Microsoft Power Automate and HTML 
• Experience in Microsoft Excel and VBA 
• Experience in SQL (SSMS and SSRS), PowerBI, and general Microsoft Office 365 
• Experience in building data models and visuals for all levels of business stakeholders 
• Experience analyzing safety, speed, delivery, warehouse efficiency, and inventory health metrics

In an effort to Make Spreetail Better, we hire people that are aligned with our values and are passionate about pursuing ecommerce excellence. We believe the right person can learn what is needed to succeed in their role, so we encourage job applicants to apply even if you don't meet all the qualifications listed. We are looking for diverse backgrounds and perspectives, so we don’t require college degrees and welcome non-linear career paths. If this role highlights your experience and gets you excited – please apply!

What you can expect from us:
• We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy, we also offer paid time-off for your wedding week, paid parental leave and support for parents of growing families.
• We celebrate accomplishments. Each year at Spreetail is a milestone with the opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice. We also recognize people pursuing impacts with Spreetail Spotlight Awards.
• We care about your Health & Wellness. Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support. We offer affordable medical, dental and vision plans with coast-to-coast coverage. We also provide free telehealth and on-demand mental health resources. Learn more about our benefits & perks package.
• We create the opportunity to revolutionize your community. We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it.

Spreetail is committed to a diverse and inclusive workplace. Spreetail is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email [email protected].

Please be aware of scammers. Spreetail will only contact you through Lever or the spreetail.com domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to [email protected] directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent.

#LI-On-site