Business Information (BI) Director - Coface UKI

At Coface, we make trade happen everyday.

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter.  We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us. Join our team!

Role overview: Overseeing the growing Business Information (BI) department across the UK & Ireland (UKI) while leading and developing a team of ~ 16, including Team Leaders, Sale & Account Managers, marketing  and data expert’s and support staff.

Your key role objectives include:

• Strategic Leadership: Spearhead the BI department  leading and growing a team of senior sales, account management, marketing, data and executives to achieve ambitious profitable growth targets across Enterprise (1bn+), Large Corporate, and Mid-Market segments
• Business Development: Develop and implement innovative, field-based business development and lead generation processes to enhance market penetration and customer acquisition.
• Marketing Synergy: Oversee and collaborate with marketing managers to drive effective lead generation strategies that align with both local and global marketing initiatives, ensuring a robust pipeline to meet sales and retention objectives
• Brand Advocacy: Elevate the profile of Coface BI solutions within the Coface Credit Insurance network, including strategic engagement with key broking partners and strategic partners. Being the voice of Coface for BI in key events.
• Global Collaboration: Act as a liaison with Coface Global teams to prioritize critical development projects and feature/function requests, ensuring the alignment of global and local business objectives.
• Customer-Centric Feedback: Gather and analyse customer feedback to inform product roadmap planning, collaborating closely with Product teams to enhance our service offerings
• Talent management and development: Lead the recruitment, onboarding and development of high-calibre sales and support executives (including Marketing and Data), fostering a high-performance and engaged team culture
• Financial Stewardship: Manage the BI department’s P&L effectively, maximizing ROI across data purchases, marketing, people/recruitment, travel expenses etc.
• Executive participation: Contribute actively as a senior member of the local Management Committee, supporting governance and driving growth initiatives at local, regional and global level.

Expected knowledge/experience/qualifications:

• Experience: 10+ years at Senior level, managing B2B sales teams with a focus on Credit Management solutions / Business Information
• Education: Degree educated in a Finance, Business or related field
• MA (master’s) / MBA is desirable 
• Expertise: Comprehensive knowledge of credit risk management, business information, strategic sales, project management, P&L, business planning, strategic presentations
• Skills: Strong communication and presentation abilities. Experienced in developing compelling sales pitches. Ability to lead sales team in a competitive environment, drive wining marketing / lead generation initiatives to boost growth. Keep team motivated end ensure high engagement.
• Outstanding organizational skills, an attention to detail and the ability to see the big picture
• Leadership: Superior leadership skills, demonstrate ability to drive results, customer-focus, forward-thinker. Strong collaborative skills with internal stakeholders and a supportive approach to change.

Why Join Coface?

At Coface, we offer a dynamic, international working environment where your expertise will directly contribute to the success and expansion of our UK business. You will work alongside high-calibre professionals in a fast-paced, strategic role with strong exposure to senior leadership and cross-border collaboration.

If you are a commercially minded senior executive looking for an exciting opportunity to make an impact, we invite you to apply.

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