Business Expert M.COMPANION (m/f/d)

METRO is a leading international food wholesaler which specialises in serving the needs of hotels, restaurants, and caterers (HoReCa) as well as independent merchants (Traders). Around the world, METRO has approx. 15 million customers who benefit from the wholesale company’s unique multichannel mix: customers can purchase their goods in one of the large stores in their area as well as by delivery (Food Service Distribution, FSD) – all digitally supported and connected. In parallel, METRO MARKETS is being developed as an international online marketplace for the needs of professional customers which has been growing and expanding continuously since 2019. Acting sustainably is one of the company principles of METRO which has been listed in various sustainability indices and rankings, including MSCI, Sustainalytics and CDP. METRO operates in more than 30 countries and employs over 85,000 people worldwide. In financial year 2023/24, METRO generated sales of €31 billion.

At METRO, we have set ourselves ambitious goals with our “sCore” growth strategy which is closely accompanied by our Fundamentals. These shared values provide us with rules of conduct that are binding for everyone at METRO, in all countries and companies. Our commitment to wholesale is at the forefront of our mission, and we are constantly striving to improve. With our ONE METRO spirit, everyone stands together, bringing curiosity, determination, courage, drive, commitment, and trust. Find out more about METRO at careers.metroag.de.  

About the Role

In this role, you will lead the development of the METRO/MAKRO App for the B2B wholesale sector, turning business needs and market opportunities into a customer-centric digital experience that simplifies ordering and boosts engagement.

You will act as the bridge between business and technology, ensuring seamless and efficient digital journeys while aligning country-specific requirements with the global product strategy.

You will also drive agile, cross-functional, and international collaboration to foster continuous improvement and sustainable growth.

Key Responsibilities

• Own the full lifecycle of our digital customer-facing solutions—across app and web—ensuring smooth, end-to-end journeys from discovery to ordering.
• Partner with designers and developers to launch new features, resolve issues, and continuously enhance usability and performance.
• Drive harmonization and scalability of our digital products globally while aligning local requirements with the global strategy.
• Ensure compliance with legal, security, and accessibility standards across all markets.
• Analyze customer behavior and product data to identify opportunities, translating insights into clear, actionable recommendations.
• Manage communication with global and local stakeholders and lead agile processes within the team to deliver optimal outcomes.

Your Profile

• 3 years of experience in app development, ideally in a B2B or wholesale environment.
• Proven experience with agile methodologies (Scrum, Kanban) and collaboration tools (Jira).
• Strong understanding of digital commerce, UX optimization, and customer journey mapping.
• Analytical mindset with the ability to interpret KPIs and generate insights using tools like Google Analytics or similar.
• Solid organizational skills with the ability to balance multiple projects and stakeholders.
• Excellent communication skills — able to translate complex business needs into clear technical requirements.
• Experience working in international and cross-functional environments.
• Fluent in English and German (both written and spoken)

• Work-life balance: Flexible working hours with the option of mobile working in agreement with your line manager, 30 days of holidays.
• Training: A comprehensive training offer via our own training center or externally.
• Well-being: Health days with lots of health checks and information about your well-being, company medical care including a range of preventive services, such as flu shots, OTHEB employee assistance program. 
• Exciting life on campus: Free gym and sports classes, Rioba coffee bar, canteen with discounted meals for employees, many campus events.
• Discounts: discounted Jobticket as well as discounts in our wholesale stores and at many partner companies.
• Comfort: Good transport connections, free parking spaces, JobBike. 
• Company pension plan: You will receive a contribution to your company pension. 
• Family driven: Three daycare centers for children on campus, support of holiday camps for children of employees.