Business Development Support Officer (Admin) - Digital Insurance

Cermaticom

Central Jakarta, , Indonesia contract

Posted: January 31, 2026

Quick Summary

We are looking for a Business Development Support Officer to join our team in Jakarta, Indonesia. The ideal candidate will have experience in business development, preferably in the fintech industry, and be able to work with a diverse team. The successful candidate will be responsible for supporting the business development team in finding and applying for financial products online.

Job Description

Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank.

Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same culture of openness, transparency, drive and meritocracy as Silicon Valley companies. Join us in our cause to build a world class fintech company in Indonesia.

• Handle Product Masterfile and other integration related queries with clients and internal stakeholders
• Coordinate with BI and/or Product team to solve discrepancy on data reconciliation and make sure the data recorded in the system is up to date
• Drive analysis and insight on current products and support market research on targeted client
• Assist in product configuration based on business requirements, analyze changes and making sure the end-to-end results are per expectation
• Perform monthly invoice reconciliation for existing clients and partners
• Compile documentation such as correspondence and legal documentation to ensure projects are tracked properly
• Coordinate with the Claims and CS team to resolve problems/ blockers regarding claims/ queries from clients
• Report to Business Development Managers in providing support for proposal preparation among other key activities
• Liaise with the Business Development Managers in providing support

• Minimum Bachelor Degree from Business related major from reputable universities.
• Detail oriented and proficient in using Microsoft office
• Preferably have exposure in a similar Business Development or Sales Support role
• Preferably having work experience in consulting firm as analyst, insurance company or any tech company will be a plus point
•  Ability to effectively manage multiple tasks of varying complexities and meet deadlines
• Willing to learn new things and adapt with fast paced environment
• Analytically proficient and highly experienced with conducting analysis

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