Business Development Specialist (m/f)

MAKRO is the Portuguese subsidiary of the METRO Group, a leader in the large-scale distribution market. We are present in 25 countries and our purpose is to live the passion for Portuguese gastronomy, bringing its diversity to the world.

We are a global company that operates locally. Our products and services set the standards for the future: customer focus, technological innovation and sustainable business models. We are the HoReCa channel's partner of excellence.

Diversity and Inclusion are essential values at METRO and are integral to our success. By promoting a culture of respect, fairness and equal opportunities, we create a work environment where all our employees can feel valued and respected.

That's why at makro you have "m formas de acrescentar valor". It is with this motto that we celebrate who we are, how we work and the power of our "m", which represents the best there is in our team and the positive impact that, every day, we create together.

https://youtu.be/IDMdjKZvGl0

Job Description: We are currently seeking an accomplished Business Development Specialist who will have the following responsibilities:

Responsibilities:

• Acting as the main point of contact for e-commerce partnerships, namely for negotiating commercial terms, assessing operational issues, and clarifying questions.
• Prospecting new partnerships within this model and continuously assessing improvement opportunities.
• Assessing the credit situation, namely (i) evaluating the current account; (ii) identifying inconsistencies; (iii) providing information and/or support.
• Producing performance reports.
• Streamlining/managing operational or commercial issues among the various stakeholders.
• Supporting the Marketplace Country Coordinator in local planning and in the coordination of various actions, which may include topics such as the commercial plan, supply chain, payment processes, customer experience, and customer service.
• Participating/representing in discussions in global forums.
• Contributing to improving internal communication related to the marketplace with key stakeholders across different teams – Stores, Sales, and headquarters.
• Leading the assessment and monitoring of specific marketplace programs, ensuring alignment between teams, including tracking needs, training, and clarification of questions.
• Assessing and ensuring the implementation of the commercial plan, campaigns, product activation activities, and social media communication. This includes ensuring advance preparation and alignment between teams, as well as identifying business opportunities. Supporting the definition of the channel’s commercial plan, timeline, required resources, and deliverables.
• Promoting continuous alignment with Sales and Store teams.
• Producing analyses to monitor and track key marketplace KPIs, as well as to support the preparation of steering meetings.
• Maintaining documentation and support materials for internal teams.
• Monitoring service levels and the quality of providers/processes, and gathering feedback from local teams, with support from the Country Coordinator.
• Promoting continuous alignment with internal teams regarding reported data.

Qualifications:

• Experience in similar roles of 2 to 4 years.
• Bachelor’s / Master’s degree in Management, Engineering, or a relevant field.
• Proficiency in tools: Excel and PowerPoint (intermediate to advanced).
• Proactivity and ability to anticipate needs.
• Adaptability and solution-oriented mindset.
• Agility and quick thinking for day-to-day operational decisions, with a strong focus on problem-solving.
• Strong organizational, time management, and prioritization skills.
• Strong ability to align and manage stakeholders.
• Communication skills to convey messages clearly, adapting communication style to context and audience.
• High level of organization and attention to detail.
• Analytical thinking and ability to interpret and process data.
• Ability to create reports and supporting documentation.
• Experience in project management (preferred).
• Ability to work autonomously with a collaborative mindset.
• Proficiency in English (C1).

With Makro you will have:

🌍Integration into a solid business group with an international dimension and a dynamic and proactive work environment;

🎯Life insurance and health insurance;

🚀Initial and continuous training plan with constant learning opportunities;

🙌 Employee discounts at makro stores, as well as other discounts in our partner network;

💸Annual Bonus.