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Business Development Specialist

City Wide Facility Solutions

Kent, Washington, United States permanent

Posted: April 29, 2026

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Quick Summary

Business Development Specialist is a sales role that involves generating leads and creating opportunities for the company.

Job Description

Are you passionate about lead generation and social media, with a talent for creating sales opportunities? Do you want an exciting role that offers commissions alongside a competitive base salary? If this sounds like you, City Wide would be thrilled to welcome YOU to our team!

Why choose City Wide?
At City Wide Facility Solutions, we aren’t just the leaders in the building maintenance industry – we’re an innovative powerhouse making strides for a brighter future! With over 100 locations across the U.S. and Canada, we’re embracing challenges in facilities everywhere, and we’re looking for a motivated individual to join our vibrant team in Kent, Washington.

This is your chance to become part of a company dedicated to growth, opportunity, and making a positive impact. Whether you’re building relationships with clients or bringing in new business, your contributions will play a key role in our mission to spark a ripple effect of success within the communities we serve.

What’s in it for YOU?

• Competitive base salary + exciting commissions based on your performance!
• A fun, collaborative atmosphere where your enthusiasm and drive are celebrated every day
• Unlimited growth potential – at City Wide, we promote from within
• Join a company that lives by core values like Customer Service, Reputation, Hustle, Growth, Relentless Determination, and Retention – guiding our path to success

If you're eager to boost your career, make a meaningful difference, and receive recognition for your hard work, City Wide is the perfect fit for you. Join a team that values performance, fosters inclusivity, and celebrates success.

Ready to take the plunge? Apply today and begin your journey with City Wide Facility Solutions!


Requirements:
The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify prospects, and schedule appointments for our sales team.

What you will do...

• Find and research businesses that would benefit from City Wide's services.
• Make a combination of 50-100 of sales calls and e-mails per day to prospective clients.
• Schedule qualified appointments for City Wide’s outside sales team.
• Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including – scheduled calls, updated client records, notes from each call, and appointments set.
• Prepare accurate reports on a daily, weekly or monthly basis as defined by management.
• Achieve or exceed monthly activity and lead generation metrics to achieve revenue targets as set by management
• Send all City Wide information requested by prospects along with thank you notes and follow-up letters whenever appropriate.
• Manage monthly email campaigns using our platform.
• Manage and engage social media campaigns using our platform.
• Other duties as necessary.
• Compensation based upon experience.
• Training program and potential career progression into outside sales.

Requirement:

• High school diploma, college degree preferred but not necessary.
• 1-2 years B2B outbound call center or equivalent experience prospecting and/or cold calling highly desirable.
• Highly organized, able to follow a systematic method and sales process.
• Customer service-oriented and highly effective communication skills.
• Detailed oriented and must be able to work independently.
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Prior experience using CRM systems


Benefits:
City Wide Facility Solutions offers a competitive compensation and benefits, 26.00 and hour including commission and bonus, for this position. In addition, we offer a comprehensive benefits package to include medical, dental, vision and PTO.

City Wide Facility Solutions is a fast-growing company with 101 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We are entering our 61st year in business and continue to experience high growth and profitability across our franchise business. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com

City Wide is an Equal Opportunity Employer.

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