Business Development Representative (BDR)

About Us: Mentavi Health is transforming access to comprehensive mental health care through innovative telehealth diagnostic evaluations and medication management services. We operate two distinct digital properties: ADHDOnline.com (our established D2C brand) and Mentavi.com (our expanding B2B and multi-condition D2C platform). As we scale beyond ADHD into broader mental health services including anxiety, depression, OCD, and more, we're building digital experiences that serve both direct-to-consumer patients and B2B referral partners including physicians, therapists, universities, and employers.

The Role

The Business Development Representative (BDR) will drive Mentavi Health’s B2B growth by securing new partnerships and nurturing existing healthcare accounts. This consultative, high-trust role, we move past the 'one-call close' mentality. You will focus on the 'slow build,' nurturing high-value partnerships and building deep trust throughout extended sales cycles.  We are looking for an energized, mission-driven professional who sees the huge potential to make a difference in a rapidly scaling industry. If you are motivated by the prospect of world-changing work and thrive in a fun, high-momentum environment where your strategic input actually moves the needle, you belong here!

Why this role is different:

Consultative Depth: You’ll engage in complex, multi-stakeholder deals where clinical validation, patient privacy, and ROI are paramount.

Relationship-First: You’ll balance new acquisitions with active account development, ensuring partners see measurable outcomes and long-term value.

Strategic Impact: You are empowered to challenge prospect assumptions constructively while maintaining a collaborative, "patient-first" mindset.

This is a hybrid role requiring a minimum of two days per week on-site at our Grandville, MI office; candidates must be able to meet this requirement to be considered for the position. Business hours are typically 8:00 AM to 5:00 PM ET.

What You’ll Do

Identifying & Engaging Prospective Partners (50%)

Research and analyze healthcare organizations that could benefit from Mentavi Health's diagnostic evaluation, screening, and treatment services.

Conduct strategic outreach to key decision-makers in health systems, therapy practices, universities, primary care networks, and employer benefits teams.

Consistent use of MEDDIC (Metrics, Economic Buyer, Decision Process, Identify Pain, Champion) process qualification to identify high-potential opportunities.

Build positive, ethical relationships based on trust, transparency, and clinical credibility.

Sales & Partner Development (50%)

Consistent application of the Challenger Sale Methodology to educate prospects about problems they may not fully recognize.

Ability to navigate extended sales cycles, helping organizations find the best way to integrate Mentavi Health's services.

Present partnership solutions aligned with client needs and decision criteria.

Partner with internal cross-functional teams to align client needs with our operational capabilities and ensure long-term account health.

Other: 

Contribute to fostering a positive and inclusive company culture.

Other job duties, as assigned to support the overall operational needs of the organization.

Required Skills/Abilities: 

Proven experience within behavioral health, telehealth, mental health services, or wellness sectors. You possess a deep understanding of how healthcare organizations operate, their procurement processes, and their strategic priorities.

"Patient-first" mindset, ensuring all partnerships align with ethical, evidence-based, and high-quality care standards.

Proven track record of navigating complex, multi-stakeholder sales cycles (3+ months) within the behavioral health or telehealth sectors

Excellent presentation skills with the ability to engage both clinical and non-clinical decision-makers. You can translate technical topics—such as validation studies, privacy frameworks, and multi-condition assessments—into compelling value propositions.

Strong active listening and discernment skills; you can identify unspoken pain points and tailor solutions to address the root needs of a prospect.

Comfortable challenging prospect misconceptions respectfully to guide them toward better outcomes while maintaining a collaborative rapport.

Highly detail-oriented with the ability to manage multiple complex pipelines simultaneously while maintaining impeccable CRM hygiene and account health tracking.

Required Education and Experience:

Bachelor’s degree in Business, Healthcare Administration, or a related field with 3–5 years of healthcare sales experience; OR a minimum of 6 years of equivalent experience in healthcare business development.

Proven experience managing complex, multi-touchpoint sales cycles with multiple stakeholders.

Demonstrated success building and maintaining long-term client relationships.

Experience with CRM (Customer Relationship Management) systems (HubSpot preferred) for pipeline management, activity tracking, and reporting.

Proficient with Google Suite (Google Drive, Gmail, Google Docs, and Google Sheets).

Total Rewards & Culture

Financial & Future Security

Salary commensurate with experience and regular performance reviews.

401(k) retirement plan to help you reach your long-term financial goals.

Company-paid Short-Term and Long-Term Disability, plus additional optional and voluntary life insurance plans.

Health & Wellness

Premium insurance package (e.g. medical, dental, vision, pet insurance, etc).

Priority access to our diagnostic evaluation(s) for you and your family.

Generous Paid Time Off (PTO) and observed Paid Holidays to ensure you can recharge.

The Hybrid Work Experience

A flexible model requiring 2 days per week in-office, designed to balance deep work with team synergy.

Our office is designed for high-bandwidth collaboration, featuring a fully stocked pantry and premium beverage selection to keep you fueled.

Regular company meetings that include provided lunches.

We welcome your well-behaved companions through our canine pet policy.

Growth & Connection

Professional development opportunities in addition to a dedicated Professional Development Reimbursement Program to support your growth.

Team-building events to foster a strong organizational culture.

Our Approach to Experience: 

At Mentavi Health, we value the diverse paths that lead to professional expertise. While a Bachelor’s degree is a standard benchmark, we also welcome applications from candidates with a minimum of 6 years of equivalent, high-level experience in healthcare business development. We recognize that a proven track record of success and deep industry insight are powerful indicators of performance, and we evaluate all qualified candidates in light of their total professional experience.

Equal Opportunity:

Mentavi Health is an equal-opportunity employer. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified to bring your unique perspective to our team. To be considered for this position, candidates must be legally authorized to work in the United States on a full-time basis. We are unable to provide visa sponsorship (e.g., H-1B, TN, etc.) for this role now or in the future. Verification of employment eligibility will be required at the time of hire.