Business Development Operations Associate (Contract)

At NerdWallet, we’re on a mission to bring clarity to all of life’s financial decisions—because everyone deserves a trusted co-pilot on their financial journey. And every great mission needs a team of exceptional Nerds. We've built an inclusive, flexible, and candid culture where you're empowered to grow, take smart risks, and be unapologetically yourself (cape optional, enthusiasm encouraged). Whether you're remote or in-office, we support how you thrive best. We invest in your well-being, development, and impact—because when one Nerd levels up, we all do.

NerdWallet is seeking a Business Development Operations Associate to support our growing SMB Lending business. This contractor role offers a unique opportunity to develop and scale a key function of our organization by creating value for internal and external stakeholders through efficient processes and cross-functional collaboration.

As a Business Development Operations Associate reporting to the Director of Business Development for Small Business, you’ll play a critical role in building, optimizing, and supporting our BD processes. You’ll collaborate with team members overseeing partner relationships and program operations and work closely with BD partnership managers across various verticals like credit cards, banking, software, lending, and referral partnerships.

Where you can make an impact:

Reporting to the Business Development Products Lead for Small Business, you will manage processes, operations, and partner-facing workflows that keep the business running smoothly. You’ll have a key impact on building, scaling, and optimizing our BD processes.

You’ll work closely with BD partnership managers, editorial, compliance, and analytics teams, and act as a dependable operational owner for several business-critical workflows.

• Own and manage critical business development operations that support our partner ecosystem and internal teams

• Maintain and analyze weekly and monthly performance data, dashboards, and internal/external reporting

• Own cross-functional projects from intake through execution, including timelines, stakeholder coordination, and delivery

• Serve as a primary operational contact for ~100 partners, triaging and responding to requests related to pricing, product updates, editorial changes, growth inquiries, and compliance adjustments

• Lead the monthly production of rankings and placements across credit card, banking, lending, and software products

• Identify trends, anomalies, and data quality issues, acting as an internal subject matter expert

• Support partner onboarding and contract workflows, including documentation collection and internal approvals

• Build, improve, and scale templates and processes to increase efficiency and consistency

Your experience:

• 2+ years of experience in project management, business development operations, or operations roles with end-to-end ownership of projects, ideally in a finance, fintech, or lending environment

• Strong analytical skills with experience working in dashboards, reporting, and performance data

• Highly organized with exceptional attention to detail and follow-through

• Self-directed and proactive, with the ability to drive initiatives to completion

• Comfortable coordinating across multiple teams with competing priorities

• Clear, thoughtful communicator who builds strong cross-functional relationships

• Creative and resourceful problem solver who enjoys working through ambiguity

• Entrepreneurial mindset with a desire to continuously improve how things work

• Proficient in tools such as Jira, Confluence, Looker/Tableau, and MS Office

Where:

• Pay Transparency: NerdWallet can pay $40/hr for this role

• This role will be remote (based in the U.S. or Canada)

• This is a 6-month contract, W-2 opportunity

• Monday–Friday availability required; 30–40 hours per week, dependent on business need. Standard working hours are 9:00 AM–5:00 PM (EST preferred / flexible )

If you are based in California, we encourage you to read this important information for California residents linked here.

NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment.

NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program for all US locations. For more information, please see:

• E-Verify Participation Poster (English+Spanish/Español)

• Right to Work Poster (English) / (Spanish/Español)

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