Business Development Manager
Nahc
Posted: May 11, 2026
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Quick Summary
A business development manager is responsible for identifying and converting cross-border eCommerce accounts through a mix of inbound leads and self-sourced outreach. The role requires a strong understanding of international market trends and a knack for building relationships with key stakeholders. The ideal candidate will have a proven track record of success in business development and a background in business operations.
Required Skills
Job Description
A fast-growing, tech-enabled cross-border eCommerce logistics platform is expanding its commercial team. The business partners with global marketplaces and leading strategic investors, and provides a unified system to help sellers manage international warehousing, forward fulfillment, and returns processing through a single interface.
What You Will Do:
• Build and execute a proactive business development plan to identify, qualify, and convert target cross-border eCommerce accounts.
• Leverage a mix of inbound leads and self-sourced outreach (industry events, communities, partnerships, referrals) to create a consistent pipeline.
• Lead consultative discovery with senior stakeholders (founders, operations, supply chain leaders) to understand current fulfillment and returns workflows.
• Design solution proposals that address forward fulfillment, multi-site warehousing, inventory allocation, and returns processing, with clear value/ROI narratives.
• Coordinate cross-functionally with internal technical teams to scope requirements (e.g., system integrations, operational constraints) and support implementation planning.
• Own the end-to-end sales process—from initial contact through commercial negotiation, contract closure, and onboarding handover.
• Manage key account relationships post-close, ensuring successful launches, ongoing performance tracking, and annual revenue attainment.
What You Will Need:
• Proven experience in B2B sales or business development within international logistics, cross-border eCommerce, supply chain tech, or a closely related space.
• Strong consultative selling capability, with confidence engaging enterprise decision-makers and navigating multi-stakeholder buying processes.
• Solid understanding of cross-border seller operations (e.g., multi-SKU complexity, international warehousing, last-mile delivery, and reverse logistics challenges).
• Demonstrated ability to build pipeline independently through outbound strategies (events, partnerships, communities, targeted prospecting), not relying solely on inbound leads.
• Strong commercial communication skills—able to structure proposals, quantify business impact, and handle objections professionally.
• Comfortable collaborating with technical/product teams and translating customer needs into implementable solution requirements.
• Self-driven, resilient, and performance-oriented with strong ownership of targets and forecasting discipline.