Business Development Manager - Middle East (based in Dubai)

At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential.

Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 850+ teammates span 35 countries and represent 34 nationalities.

At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀

What you will do

We are expanding internationally and are looking for a full-time Business Development Manager -Middle East (Based in Dubai).

Where you will have impact

• As a hunter, you source potential client opportunities via cold calling, email campaigns and through interaction with professional industry network groups.

• Your primary focus will be on our Balkan & Eastern European market, targeting opportunities and building client relationships within this region.

• Respond to all incoming product enquiries, referrals and leads in a timely and effective manner. You format tailor-made proposals to clients.

• You organise face-to-face or online product demonstrations and advanced training sessions.

• Keep track of our existing client base and generate new sales by upselling our products according to the client’s needs.

• Contract negotiation, maintaining a balance between optimal service, value for the client and Lighthouse's profit margins.

• Together with the team, you help build and adjust the vision for the sales team. You build and execute a business development plan to achieve business aims and the sales targets, develop innovative strategies to maximise results and identify shortfalls in the process. This all aims at process improvements.

• Attend meetings, (inter)national conferences and organize regional road shows as required.

• You are the middleman between our client and our Product Development team. You will provide client feedback to this team so products can be reviewed in line with the feedback.

• Keep track of your efforts in our CRM system and achieve KPI’s and targets.

Who you are

• You have a Bachelor's Degree in Hospitality, Business, Communication, Economics or other relevant fields.

• You have a proven experience in business development (full sales cycle) in a SaaS company, preferably in hospitality.

• Passion for the travel industry is an absolute must, we all caught the travel bug at Lighthouse ;)

• A hunter by heart: thanks to your hunter mentality, you can find, solicit and drive new business to our company. After generating leads, you are comfortable presenting and promoting our products by webinars and tutorials.

• You're not the salesman that sells thin air, right? You're passionate about our products and tailor your pitch to the audience's needs.

• You are a self-starter: you will pose new ideas and process improvements for our sales process.

• You have experience with SalesForce, or other CRM systems and related sales tools.

• You are fluent in English and Arabic!

About our team

Join our dynamic Revenue team of over 150 sales professionals globally, represented in 24 countries, who are passionate about driving revenue and expanding our market share in the hospitality industry. As a large department with various roles, our team offers many opportunities for growth and career development. Our team works closely with customers, (including hotels, chains, STR and more) to help them achieve their revenue goals. As a member of our team, you'll have the opportunity to work with a dynamic group of professionals, learn from experienced leaders, and contribute to the success of our organization.

With a mission to expand our market share in EMEA, we focus on both mature and growth markets, constantly seeking out new opportunities to expand our territory. Our team of 36 people is made up of talented and driven individuals from diverse backgrounds, all working together to drive revenue growth and achieve our goals.

What's in it for you?

• A flexible working environment where you can work from home or, if you live nearby, at one of our seven offices around the world

• Unlimited time off: we believe in providing our employees with the flexibility and autonomy to manage their work-life balance effectively

• A motivation to deliver your best work as we have built a high-bar and very talented team of individuals that are friendly, creative, open-minded, and passionate about what they do

• Workshops and frameworks that help employees realise their full career potential

• A mandate to operationalize and democratise research through tools, training, and processes

• The opportunity to shape the products that more than 85,000 users rely on worldwide

• Extensive health insurance packages for you and your dependents prioritising our employees' holistic well-being and healthcare needs

• A compensation that values your work and which we will proactively keep competitive

• A referral bonus scheme when you bring new talent to our #bestteamever!

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. We actively encourage applications from individuals with disabilities and are dedicated to providing reasonable accommodations throughout the recruitment process and during employment to ensure all qualified candidates can participate fully. Our commitment to equality is not just a policy; it's part of our culture.

If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply. Not ticking every box? No problem! We value diverse backgrounds and unique skill sets. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you.

We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry. #LI-Hybrid