Business Development Manager (Freight Forwarding/Shipping/Logistics)

EPS Consultants

Subang Jaya, Selangor, Malaysia permanent

Posted: May 19, 2025

Job Description

Client Industry: Leading global freight forwarding, supply chain and technology company (UK-based freight forwarder)

Key Responsibilities:

Primary Functions

• Hunt, win and acquire new business and customers for the organization
• Lead the engagement and grow assigned customers in country
• Maintain positive and close relationships with all assigned customers
• Lead and prepare customer quotations and proposals
• Meet targets and/or increase the organization's revenue, volumes and gross profit
• Execute business development strategies and tactics
• Assist management and leadership in the formulation of sales planning, tactics and strategies when required.
• Interact with local and regional product teams (including Air, Ocean and others) on securing the best rates in the market for customer proposal purposes.
• Manage and analyze the performance of owned customers, identify the need for action and execute these actions
• Support and/or enable the growth of assigned accounts regionally or globally if required.

Secondary Functions

• Work collaboratively with leadership & related stakeholders to implement new & existing sales initiatives
• Work on tenders/RFQs/Bids if required
• Positive internal stakeholder relationship management - Tech, Product, CS, Operations & others
• Contribute ideas on process improvements & implementation of related improvements.
• Internal stakeholder management
• Execute and manage all other jobs as assigned by immediate and dotted line manager

Requirements:
• Diploma / Degree in Business Administration or Sales & Marketing
• Min. five years’ customer facing sales experience of which three years in a sales management capacity in a Freight Forwarding, Shipping, Logistics or Supply Chain environment is a MUST
• Good records in execution of successful sales development strategies

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