Business Development Director, Services (Fraud, Authentication & Authorization)

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Business Development Director, Services (Fraud, Authentication & Authorization) Mastercard Services is a key differentiator for the company, providing cutting-edge security solutions, customer insights, hyper-personalization, and strategy consulting services that help customers grow. This team focuses on thinking big and scaling fast globally, delivering end-to-end solutions that support a diverse customer base. Additionally, Mastercard Services is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. Leveraging expertise, data-driven insights, and execution, the team offers value-added services to drive customer success. We are seeking a Business Development Director, Services (Fraud, Authentication & Authorization) based in Portugal to establish our presence as a leading security solutions provider in the local market and collaborate closely with a diverse network of stakeholders. Role Description and Major Responsibilities • Lead sales and new client development across all lines of Security Services Business for Portugal with a focus on Fraud, Authentication & Authorization, Risk, Identity solutions • Deliver against sales targets for existing accounts and/or contribute to Mastercard deal bids • Capture senior and mid-level clients’ implicit business needs in addition to articulated requests, and identify most critical aspects of the problem • Translate objectives into key hypotheses and structure work for large/complex projects or ill-defined problems • Contribute to formal and informal pitches, from “storyboarding” through face-to-face presentation • Create succinct, persuasive written materials tailored to the “level” of the audience • Contribute to project delivery, quickly identifying shortcomings in projects and take remedial action • Manage complete capture of assignment knowledge and drive to ensure it is available firm-wide (knowledge management) • Contribute as a thought leader to the development of intellectual capital, point of views, articles, and blogs • Leverage deep knowledge of all the Mastercard Services capabilities and how they fit together to offer new innovative solutions All About You • Undergraduate degree required, Masters degree is preferred • Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject matter expertise • Strong data driven solution selling background with success with short sales cycles; never give up attitude, excellent at ‘pounding the pavement’ through email/phone cold outreach • Experience with security solutions, fraud, authentication & authorization, cybersecurity services, solutions and/or product sales • Consulting experience from a top-rated consulting firm desired, background in payments is a plus • Understanding of current security and cybersecurity tools, technologies, and trends • Ability to communicate complex ideas effectively both in English and in Portuguese verbally and in writing • Revenue management and P&L experience • Excellent analytical skills, including ability to frame the customer’s opportunity in financial terms (i.e. value quantification) • Ability to think from the perspective of the customer • Ability to gain consensus with others and coordinate team of consultants and subject matter experts around goal • Ability to multi-task in a fast-paced, deadline-driven environment • Advanced Word, Excel and PowerPoint skills Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.