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Business Development Director, Messaging - Americas

Symphony

Austin (Austin, Chicago) permanent

Posted: March 18, 2026

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Business Development Director, Messaging - Americas

Job Description

About us @Symphony

We’ve spent the last 10 years building a communication and markets technology company, powered by interconnected platforms: messaging, voice, directory and analytics. Over 1000 institutions use our modular technology built for global finance. Security is in our DNA with uncompromising data protection, end-to-end encryption and resilient architecture, all created on a foundation of trust with our customers .

But that was only chapter one. We’re now building on our purpose-built network, expanding AI-powered, real-time collaboration, redefining flexibility with fully cloud-native software with our trader voice product, and rethinking the industry’s approach to identity verification, connection and intelligence. .

The opportunity and our ambition are huge. But we need passionate, dedicated individuals to get there. At Symphony we work hard and fast. Our unique blend of technology and financial services makes it an environment you won't get elsewhere.

Role Description:

The Business Development Director for Messaging in the Americas will be responsible for driving significant new revenue and market share growth for our enterprise messaging products in the region. This role requires a strategic vision to develop and execute go-to-market strategies and establish the company as a dominant communications provider in the across industries.

Responsibilities:

• Develop and execute the regional business development strategy for the messaging product suite across the Americas, ensuring alignment with global commercial and GTM functions.

• Achieve or exceed all assigned sales, new business, and revenue targets.

• Lead the entire B2B sales cycle, focusing on acquiring new enterprise customers and expanding market presence within financial institutions and expanding into other industries.

• Build, manage, and track a robust pipeline of qualified opportunities and provide accurate management reporting, forecasts, and performance insights.

• Develop deep, trusted-advisor relationships with C-suite decision-makers and key stakeholders

• Work closely with the product team to represent customer needs and play a key role in defining the future development of the messaging product portfolio.

• Gather and communicate critical industry and market intelligence, including competitor analysis and emerging technology trends, to inform regional strategy.

• Ensure all commercial activities comply with regulations and internal risk constraints.

Required Qualifications:

• Proven track record in selling enterprise SaaS technology

• An understanding of front-, middle-, and back-office workflows and enterprise buyer needs.

• Familiarity with market data, communication workflows, compliance, and risk constraints.

• Understanding of complex B2B sales cycles with long lead times and multiple stakeholders.

• Meaningful contacts with C-suite decision-makers in financial institutions.

• Highest level of diligence in capturing customer insights into Salesforce.

• Ability to travel at least 50% of the time

Compensation:

• Base Salary: $130,000 - $170,000 / year

• Sales Commission Plan

• Benefits and Perks vary based on location.

Benefits and Perks:

• Regional specific competitive benefits

• Build your own Benefits (BYOB) perk

• Many other fun and exciting benefits and activities!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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