Business Data Analyst II

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable hospitality at scale, helping brands to do more with less, and making every guest feel like a regular.

We are looking for an experienced analytics professional to join Olo’s central analytics team within the finance organization. Reporting to the Sr. Director of Business Analytics, you will be responsible for supporting the analytic & reporting needs of the Go to Market team. Your work will help drive performance management & key decisions around a complex sales process. This is a newly formed role & will be critical to establishing a new baseline for quality reporting & analysis to drive business insights & unlock growth for Olo.

You can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.

What You'll Do :
• Develop & maintain a suite of reporting for Olo’s Go to Market & Finance Leadership teams, establishing new KPIs & leading indicators of success
• Develop and maintain SQL queries to extract and analyze data from Snowflake, combining data from multiple systems
• Create and manage interactive dashboards using Tableau and Looker to visualize key performance metrics and insights
• Monitor data quality & work with stakeholder teams to build & maintain a culture of data hygiene
• Assist in troubleshooting data-related issues and implementing solutions to improve data usability and accessibility
• Stay current with industry trends and best practices in data analytics, business intelligence, & AI

What We’ll Expect From You:
• Bachelor’s degree in Business, Economics, Data Analytics, Computer Science, Engineering, or a related field; or equivalent practical experience
• 2+ years of experience in a Business Analyst or Data Analyst role
• Proficiency in SQL for data extraction and analysis, experience with querying Salesforce data a plus
• Experience with data visualization tools, specifically Tableau and Looker
• Experience with Salesforce Data Cloud a plus
• Strong analytical and problem-solving skills, with attention to detail
• Ability to operate with ambiguity when technical requirements may need to be discovered
• Ability to work collaboratively in a fast-paced, team-oriented environment

About Olo

Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.

We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters.

We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays, plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, a generous parental leave plan, volunteer time off, gift matching policy, and more!

Our best estimate of the compensation range for this opportunity is $70,500 - $101,000 annually, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

We encourage you to apply!

At Olo, we believe bringing together people with varied experiences and viewpoints leads to better results. Don't check every box in the job description? Research shows many qualified candidates hold back from applying unless they meet all listed requirements. We're committed to creating a genuine workplace where everyone can contribute their best work—this improves our decision-making and helps us better serve our communities. So if you're enthusiastic about this role but your background doesn't align perfectly with every qualification, we encourage you to apply anyway. You might be exactly the right fit for this or other positions.

All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.

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