Business Analyst with strong Life & Pension experience

We are looking for a Business Analyst with strong experience from the Life & Pension domain who thrives in complex system landscapes and wants to make a real impact. You will join our Plexus Product Operation Team, working with our pension administration solution used by leading providers in Denmark and the Netherlands.

In this role, you will work at the intersection of business and IT, translating complex pension requirements into scalable solutions. You will play a key role in improving and developing a core system, with direct impact on how complex pension products are managed and delivered.

Key about the role

• Collaborate closely with Product Owner, Business Analysts, developers, and customers on bug analysis and new feature development
• Analyze complex requirements within the Life & Pension domain and translate them into structured and scalable solutions
• Analyze system behavior and identify root causes to drive improvements and ensure stable solutions
• Contribute to solution design and challenge assumptions to ensure the best outcome
• Translate customer needs into clear and actionable development and test tasks
• Identify and define system changes needed to support new features and evolving customer requirements
• Work in an agile setup with two-week sprints and flexibility to reprioritize when needed

Key about your team

• You will join the Product Operation team, where we focus on product setup and configuration and handle key policy changes across the customer lifecycle, such as coverage, contributions, agreements, and beneficiaries.
• The team consists of 24 colleagues across two scrum teams, based in Copenhagen and Hyderabad, India. We work closely across locations and take shared responsibility for solving complex challenges and delivering high-quality solutions.
• You will be part of a collaborative and skilled team that values knowledge sharing, open dialogue, and continuous improvement.

Questions?

Please send your application with CV via our website. Applications are evaluated continuously.

If you have any questions about the position, please feel free to contact Ahmad Soheil Abdullatif, at [email protected],

If you have any other questions, please contact Talent Acquisition, Thomas Thomsen, at [email protected].

Requirements:
• Strong experience within the Life & Pension domain is essential, with a solid understanding of pension products, policies, or administration processes
• Experience working as a Business Analyst or in a similar role between business and IT
• Comfortable working with complex IT systems and motivated by understanding and improving them
• Experience working systematically with requirements and supporting development processes
• Strong analytical mindset with attention to detail and ability to investigate complex issues
• Experience working in an agile setup
• A collaborative mindset and ability to work effectively with different stakeholders
• Confident communication skills in English
• A relevant degree is an advantage, but your experience within pensions and your ability to bridge business and IT are key to success in this role.
• Each employee within Keylane must follow training on information security, and irrespective of the role, basic information security responsibilities apply. And please be aware that as part of our pre-employment screening, we may request, among other things, a criminal record, references, and proof of education.

Benefits:
• A flat and informal organization with a professional and supportive working environment
• Attractive performance-based bonus that rewards strong commercial results.
• Inclusion days - Decide when to hold your public holidays
• Five weeks of vacation and five Keylane days
• A pension scheme where 13.25% is paid by Keylane and the individual contribution is 3%
• Flexibility in the working environment. We offer a combination of working from home and from the office. We value seeing colleagues in person to stay connected and collaborate effectively. The Danish office is located a 10-minute walk from Islands Brygge Metro station
• We believe that strong employee relations are key to maintaining well-being in the workplace. To support this, we offer a variety of social activities that all employees can participate in, such as yoga, padel tennis, running, outdoor bathing, and fitness in the basement