Business Analyst

wnsglobalservices144

Warsaw,, NA, Poland Hybrid permanent

Posted: February 17, 2026

Job Description

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.WNS Poland - Launched operations in August 2012 with focus on European language capabilities. Key industries served: finance & accounting, insurance, shipping & logistics, customer service and travel.

• Carrying out implementation presentations and workshops with an external client, focusing on Ivalua Buyer platform presentation in standard configuration
• Collecting business requirements, refinement and support clients in defining their end user needs (gap analysis)
• Analysis of specific business requirements in terms of its technical feasibility and respect to Ivalua configuration best practices
• Translating and redefining business requirements into functional specification
• Translating functional specification into user stories, creating a product backlog
• Cooperation with application engineers and integration engineers to ensure that the Ivalua system is configured according to the client's requirements
• Continuous and close cooperation with the Customer's Product Owner in each implementation project phase (Design / Build / Test / Hyper Care) in accordance with the SCRUM methodology.
• Cooperation with the Project Manager in tasks scheduling and project scope management
• Building and maintaining business relationships with the client

• Min. 2 years of experience in a similar position, including projects related to the implementation of low-code B2B digital tools
• Fluently and freely communicating in English
• Not afraid to lead and moderate meetings and presentations in front of the client
• Excellent analytical and problem-solving skills
• Knowledge of the business process modelling, capable to present them graphically (including BPMN and / or Power Point)
• Ability to provide step-by-step technical help, both written and verbal
• Experience in engineering and requirements management
• Experience in Agile using Jira and Confluence

WHAT WE OFFER

• Participation in challenging international projects for big companies, leaders on its market
• Work on digitization of procurement being one of strategic business processes
• New employee onboarding program tailored to individual's background and needs
• Internal and external training how to work and configure Ivalua Buyer application
• Flexible working hours supporting work life balance
• Work in a hybrid system in one of our offices in Poland (Kielce, Katowice)
• Private Health insurance
• Access to the MyBenefit platform
• English or German lessons with a native speaker 

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