Business Analyst

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

• Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.

• Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.

• Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.

• Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.

• Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day.

• Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Business Analyst

As a Business Analyst, you will be responsible for analyzing business processes, identifying areas for improvement, partnering with the product owner to gathering and documenting user stories from stakeholders, developing data-driven recommendations, and acting as a liaison between business and IT teams to ensure new or improved solutions meet organizational goals; including oversee project implementation, conduct testing, create reports, and foster communication to drive change and increase efficiency within an organization.

How You’ll Make an Impact: 

• Analyze data to understand performance, identify trends, and provide insights and actionable recommendations for decision-makers.

• Develop and propose solutions, which can include new software, process changes, or hardware, to align with business goals.

• Produce clear and well-structured documentation, such as business requirements documents, use cases, and reports.

• Assist with project management tasks, including developing project plans, monitoring performance, and managing resources.

• Participate in user acceptance testing (UAT) to ensure solutions meet the defined requirements and business needs.

• Create reports, dashboards, and visualizations to communicate business performance and insights to various audiences.

• Support the introduction and management of change within the organization, acting as an agent of change to improve operations.

• Collaborate with and influence various stakeholders, including business leaders, users, and technical teams, to support projects and initiatives.

What You Bring:

• Bachelor’s Degree in MIS, Computer Science or Engineering preferred or equivalent combination of education and experience.

• 3+ years' experience with Business Analysis or Solutions Consulting required. Analytical person who will support delivery of IT projects, defining and writing requirements and specifications across Enterprise Corporate systems project portfolios, deliver organizational performance metrics, manage documentation and build/create presentations and training materials.

• Supporting business partners to develop roadmaps and business cases.

• Experience in Financial services lending industry.

• Working knowledge of Jira, Confluence, Azure DevOps or similar.

• Strong communication, analytical, problem-solving, and technical skills to succeed.

• Understanding business processes and needs (business acumen), excellent verbal and written communication for stakeholder interaction, critical thinking to identify issues and propose solutions, and the ability to analyze and visualize data using tools like SQL and BI platforms.

• Adaptability, facilitation, and stakeholder management are also vital.

Committed to Equal Opportunity: MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.

Please note: The salary range, inclusive of bonus, for this position is between C$ 85,000 - C$ 135,000.

About MFSG – Our Commitment to Responsible Innovation

At MFSG, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.

This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.

We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.

Joining MFSG means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.