Business Analyst / Solution Analyst - 2month-contract

JobsForHumanity

Ho Chi Minh City, Ho Chi Minh, Vietnam permanent

Posted: April 3, 2026

Job Description

Sucafina is the leading sustainable Farm to Roaster coffee company, with a family tradition in commodities that stretches back to 1905. Today, with more than 1,500 employees in 44 countries, we help stakeholders worldwide to find the perfect coffee solutions. We embed technology, innovation, and sustainability throughout the supply chain, creating shared value for all by Investing in Farmers, Caring for People, and Protecting Our Planet. For more information, visit www.sucafina.com.

This is a 2-month Solution Analyst position. The responsibilities are included but not limited to:

• Requirements & Translation: Collaborate with QC, Traders, and Logistics teams to document complex business requirements and translate them into actionable technical specifications;
• Solution Design: Execute solution designs for system configurations and integrations (ERP, trading systems), validating feasibility and trade-offs with development teams;
• Roadmap Management: Support the Tastify landscape by maintaining the solution backlog and prioritizing enhancements based on operational impact.
• Triage & Delivery: Act as the first point of triage for user bugs and requests while executing UAT plans to ensure high-quality delivery.
• Governance & Optimization: Implement frameworks to ensure data integrity, security, and process optimization within the platform.

• Bachelor’s Degree in Business Information Systems, IT;
• 2+ years of experience in Business Analysis, prior experience in ERP / CRM domain is a plus.
• Deep knowledge of software processes, trading operations, and risk management
• Strong interest in coffee quality (cupping, grading) and trading operations;

The Solution Analyst serves as the primary lead for the management, governance, and evolution of the company’s Quality Control Software (Tastify)’s ecosystem. This role acts as a high-level liaison between IT and business units, responsible for aligning technology initiatives with organizational objectives. You will oversee the entire solution landscape—ensuring stability and scalability—while leading a team of analysts and developers to transform operational requirements into robust technical solutions.

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