Business Analyst Salesforce - Intermedio

Inetum2

Bogotá, Bogota, Colombia Remote permanent

Posted: May 19, 2026

Quick Summary

A Business Analyst role involves working closely with cross-functional teams to analyze business processes and identify opportunities for improvement, providing data-driven recommendations to inform strategic decisions and drive business growth. The ideal candidate will have a strong analytical background, excellent communication skills, and the ability to work in a fast-paced environment. This is a challenging role that requires a high level of problem-solving skills, attention to detail, and the ability to work with stakeholders at all levels.

Job Description

INETUM

Somos un Consultora digital, internacional y ágil. En la era de la post-transformación digital, nos esforzamos para que cada uno de nuestros 28.000 profesionales pueda renovarse continuamente.

Cada uno de ellos puede diseñar su itinerario profesional de acuerdo a sus preferencias, emprender junto a sus clientes para construir en la práctica un mundo más positivo, innovar en cada uno de los 27 países y conciliar su carrera profesional con su bienestar personal.

Nuestros 28.000 atletas digitales están orgullosos de haberse certificado Top Employer Europe 2024.

Buscamos Business Analysts Salesforce de nivel medio que se unan a nuestro equipo. Este rol incluye:

• Elicitación y documentación de requerimientos funcionales complejos.
• Modelado end-to-end de procesos de negocio (Suscripción, Siniestros).
• Elaboración de documentos BRD/FSD.
• Análisis de gaps entre Salesforce/Vlocity y los requerimientos de negocio.
• Configuración de componentes OmniStudio.
• Gestión del Backlog del producto.
• Habilidades organizativas y de ejecución.
• Comunicarse y colaborar con las partes interesadas en diferentes departamentos y proveedores de tecnología cuando lo requiera el proyecto.

• 2-4 años de experiencia en consultoría funcional.
• Experiencia en transformación digital en el sector seguros.
• Al menos 1 implementación de Salesforce/Vlocity completada.
• Experiencia con metodologías Scrum/SAFe.
• Trabajo en equipos multidisciplinarios.
• Conocimientos de Salesforce Core (Accounts, Cases).
• Manejo de OmniStudio (FlexCards, DataRaptors).
• Notación BPMN 2.0 y redacción de User Stories/Gherkin.
• Manejo de herramientas como Miro/Figma y SQL básico.
• Se valorarán conocimientos de idiomas.

💼 Condiciones:

• Contrato indefinido.
• Modalidad teletrabajo.
• Salario a convenir según experiencia.

💙 En Inetum valoramos a las personas y ofrecemos beneficios que promueven el bienestar integral:

✔ Convenios y alianzas con instituciones educativas.

✔ Actividades de bienestar y desarrollo personal.

✔ Salario emocional: más allá de lo económico, nos importa tu calidad de vida.

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